Shruthi Rayapuri
Hyderabad
Summary
Dynamic Guest Relations Executive with a proven track record at Qualcomm, excelling in customer service and guest satisfaction. Skilled in point-of-sale operations and inventory management, I effectively resolved guest issues and enhanced overall experiences, contributing to a notable increase in satisfaction levels through proactive communication and feedback analysis.
Overview
4
4
years of professional experience
Work History
Guest Relations Executive
Qualcomm
Hyderabad
11.2023 - Current
- Facilitated guest inquiries and provided timely assistance for customer concerns.
- Coordinated with internal teams to resolve guest issues efficiently.
- Maintained accurate records of guest interactions and feedback for analysis.
- Monitored guest satisfaction levels through surveys and direct communication.
Cashier
PVR Cine plea
Hyderabad
03.2023 - 10.2023
- Handled cash, credit, and check transactions while ensuring compliance with security protocols.
- Managed inventory by restocking supplies and monitoring product availability at registers.
- Supported promotional activities by informing customers about ongoing offers and services.
Cashier
j.p morgan
Hydrabad
10.2021 - 02.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided information about financial products.
Education
B.com -
Dr.Br. Ambedkar Open University
01-2022
Associate of Applied Science -
Adharsh Junior College
S.R Nagar02-2021
High School Diploma -
SSC Government
Yusufguda03-2018
Skills
- Customer service
- Time management
- Guest satisfaction focus
- Point-of-sale operation
- Inventory management
- Financial analysis
- Guest relationship management
Languages
English
Intermediate (B1)
B1
Hindi
Beginner
A1
telugu
Upper Intermediate (B2)
B2
Hobbies
- Writing
- listening to music
- badminton
Timeline
Guest Relations Executive
Qualcomm
11.2023 - Current
Cashier
PVR Cine plea
03.2023 - 10.2023
Cashier
j.p morgan
10.2021 - 02.2023
B.com -
Dr.Br. Ambedkar Open University
Associate of Applied Science -
Adharsh Junior College
High School Diploma -
SSC Government
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