SHRUTI BAKSHI
Pune,Maharashtra
Summary
Experienced business leader with over 21 years of international experience in Talent Development, Strategic Partnerships, Technology Consulting and Business Development.
• Worked in IT majors like Infosys, Wipro and Cognizant in India & Europe, as well as in ed-tech start-up upGrad
• Proven track record of meeting and exceeding business targets with impressive customer satisfaction scores
• Winner of 6 Brandon Hall Excellence in Learning awards and is a certified facilitator.
• Able influencer with strong problem-solving, planning, presentation, and articulation skills
• Key Skills: Business Acumen, Learning Strategy & Consulting, Alliances and Partnership Management, Customer Centricity, Process Improvement, Program Management. Additionally, has strong technical background in cloud, data, and enterprise applications like Salesforce
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Head of Strategic Solutions & Industry Partnerships
03.2021 - Current
- UpGrad for Business
- Product management of Strategic Solutions for upGrad’s B2B market for corporate learning
- Launched M-Power – India’s first ed-tech B2B self-service product on time, liaising with content curators, website development, marketing agencies, event partners and LinkedIn to develop and market the product
- Product Leader for Data Engineering on Cloud offering – responsible for product development as per product roadmap, pre-sales and solutions consulting & sales enablement
- Researched and onboarded 30+ industry partners and experts to deliver high-quality, unique “learning+consulting” offerings across Leadership, Data, Technology and Management skills
- Currently building upGrad for Business’ distribution network through channel partnerships
- Instrumental in acquisition of new business for Data engineering on Cloud offerings
- Won 2 Brandon Hall Excellence in Learning in Gold Awards in partnership with leading home textile manufacturer
- Ognizant - Global IT Services Company;(NASDAQ-CTSH)
Global Learning Partner
Cognizant Technology Solutions
Pune, Maharashtra
07.2017 - 03.2021
- With over 21 years of international experience in Talent Development, Strategic Partnerships, Technology Consulting and Business Development
- Worked in IT majors like Infosys, Wipro and Cognizant in India & Europe, as well as in ed-tech start-up upGrad
- Proven track record of meeting and exceeding business targets with impressive customer satisfaction scores
- Winner of 6 Brandon Hall Excellence in Learning awards and is a certified facilitator
- Able influencer with strong problem-solving, planning, presentation, and articulation skills
- Key Skills: Business Acumen, Learning Strategy & Consulting, Alliances and Partnership Management, Customer
- Entricity, Process Improvement, Program Management
- Additionally, has strong technical background in cloud, data, and enterprise applications like Salesforce, India’s largest online higher education company with global presence, Global Learning Partner for a $2Bn+ business unit
- Developed the learning strategy for 25000+ associates spanning 6 sub-business units, including 3000+ enterprise application skills across Salesforce, SAP, Oracle, Pega and other such competencies
- Led a team of learning consultants, content curators and learning delivery specialists to implement multi- pronged strategy and met targets for (i)Skilling for Deployment (2)Skilling for Role Readiness and (3) Pull-based learning adoption to improve Employee Engagement
- Maximized alliances to meet steep certification targets, managed external partners and vendors , negotiating complex multi-year contracts ranging from $300K to $2.5Mn; developed Vendor Management
- Corecard for vendor performance evaluation
- Created and managed annual budget of $3.6 Mn , working with senior stakeholders from the
- Usiness, People Supply Chain , HRBP and Strategic Alliance Partners within the organization
- Streamlined complex learning analytics reports across 40 sources of data using advanced excel
- Partnered with HRBP team on strategic OD and Performance Management initiative to setup role-based organization framework – defined skill proficiency matrices, created assessment frameworks and developed excel-based modeling tool
- Facilitated training for senior leaders on DevOps, Cloud and Organization purpose and values
- Won 4 Brandon Hall Excellence in Learning Awards for marquee programs designed with modern learning elements like social learning, coaching and community of practices with demonstrated business impact
- Awarded “Pride of Academy”, “Agile Champion” and “Certificate of Excellence” for multiple initiatives.
Consultant
Wipro Technologies Limited
01.2008 - 01.2013
- Technical consultant on TIBCO technologies, leading application support transition of a complex interface landscape of 75+ critical TIBCO interfaces for multiple plants across Europe with a CSAT of 5/5.
- Received customer accolades for pro-active steps, clear communication and problem-solving skills as well as Wipro’s “Feather In My Cap” award
- Drove Service Improvement project for a leading brewery in Europe using Lean & Six-Sigma methodologies
Project Manager
Infosys Technologies Limited
01.2000 - 01.2008
- Designed and developed software for multiple projects for leading Belgian Telecom providers using J2EE and TIBCO technologies
- Automated process to document legacy application codes by 7x leading to savings of thousands for euros for customer
- Implemented process improvements to reduced patches and downtime in release cycle.
- Recognized for customer centricity, communication and timely delivery with cost and schedule over multiple onsite stints in Belgium
Education
Bachelor of Engineering - Computer Science
Vishwakarma Institute of Technology, University of Pune
01.1996 - 01.2000
TRAINING Marketing Strategy Program, upGrad - undefined
Cognizant Certified Full-stack Learning Consultant - undefined
AWS Certified Solutions Architect Associate - undefined
PROPEL - undefined
Cognizant Women Leadership Program - undefined
Degreed Certified Content Curator – Level 5 - undefined
Learner Centered Development - undefined
Timeline
Head of Strategic Solutions & Industry Partnerships
03.2021 - Current
Global Learning Partner
Cognizant Technology Solutions
07.2017 - 03.2021
Consultant
Wipro Technologies Limited
01.2008 - 01.2013
Project Manager
Infosys Technologies Limited
01.2000 - 01.2008
Bachelor of Engineering - Computer Science
Vishwakarma Institute of Technology, University of Pune
01.1996 - 01.2000