Shruti Borawake
ServiceNow Developer
Pune
Summary
ServiceNow System Admin/Application developer passionate about working in platform applications in ServiceNow. Strong work ethics and dedicated to quality assurance by following the best practices. Adept at working with teams or independently in fast paced - Agile Operating Methodology.
Overview
2
2
years of professional experience
9
9
Certifications
Work History
ITSM Module
Worked as
05.2022 - Current
as a developer with team and was responsible for understanding, discussing requirements, approach to implement. Worked on Service Catalog Development, Table creation, UI Policies, UI Actions, Client Script, Script Include, Business Rules, Workflows.
ITOM Module
Worked on
05.2022 - Current
Discovery process handlers, configuring discovery patterns, CMDB Identification and Reconciliation Rule.
Worked on Event Rules, Alert Management Rules, Alert Correlation Rules, Maintenance Rule
GRC Module
Worked on
05.2022 - Current
successful implementation and management of the Governance, Risk, and Compliance (GRC) module in ServiceNow, aimed at enhancing organizational risk management and compliance processes.
Education
Master of Computer Science(MCS)
Sp College
Pune 04.2001 -
Bachelor of Computer Science(BCS)
PVP College
LoniSkills
ServiceNow(ITSM) designing, configuring, customization
ServiceNow(ITOM) Discovery, Event Management, Service Mapping
ServiceNow ITAM - Hardware Asset Management & Software Asset Management
Client Side Scripting(Client Scripts, Catalog Client Scripts, etc)
Server Side Scripting(Business Rule, Script Include, etc)
REST API
HTML
CSS
JavaScript
Websites
Certification
Certified System Administrator (Mainline Certification)
Languages
English
Hindi
Marathi
Timeline
ITSM Module
Worked as
05.2022 - Current
ITOM Module
Worked on
05.2022 - Current
GRC Module
Worked on
05.2022 - Current
Master of Computer Science(MCS)
Sp College
04.2001 -
Bachelor of Computer Science(BCS)
PVP College
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