Summary
Overview
Work History
Education
Skills
Certification
Watching Movies / Series
Timeline
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Shruti Kamble

Shruti Kamble

Technical Program Manager | Production Engineering
Bengaluru

Summary

Dynamic Technical Program Manager with a proven track record at Digit Insurance in driving end-to-end project execution and delivering scalable, AI driven solutions. Spearheaded OKR implementation and automation and SDLC aligned change workflows, cutting resolution time by 70% and reducing deployment errors by 90%. Skilled in aligning cross functional teams, optimizing delivery processes, and transforming complex initiatives into high-impact outcomes.

Overview

2
2
years of professional experience
2
2
Certifications

Work History

Technical Program Manager (Management Trainee)

Digit Insurance
04.2024 - Current
  • Spearheaded the automation and rollout of OKRs across Tech Support, Cloud Ops, and Incident Management teams, enhancing SLA visibility and tracking efficiency by 40%. Spearheaded the scoping and planning of multi-faceted technical programs, improving project delivery accuracy by 30%.
  • Orchestrated the redesign of change management workflows in JIRA, integrating AI-driven deployment validation bots, and cutting deployment errors by 90%.
  • Led the development of a structured tech support ticketing system and live status portal, reducing ticket resolution time by 70%, and repeat incidents by 55%.
  • Initiated and led the development of an AI-powered SRE agent to autonomously detect alerts and trigger stakeholder bridge calls, accelerating incident response, and reducing manual coordination delays.
  • Built and deployed an AI-powered RCA generator, leveraging call transcripts and engineer notes, accelerating RCA closures, and reducing manual documentation.
  • Integrated TOSCA into Jenkins CI/CD pipelines, improving test automation coverage, and increasing production portal uptime by 33%.
  • Facilitated daily scrums and cross-functional syncs, removing blockers, and boosting overall team performance and SLA compliance by 40%.

Data Science Intern

Myriad Analytics
06.2023 - 09.2023
  • Led the end-to-end system design for a travel recommendation platform, including ER modeling, data model creation, and Data Flow Diagrams (DFDs).
  • Built and managed databases integrated with airline and hotel APIs to collect and store real-time data.
  • Performed data cleaning and preprocessing of customer data, and created an Analytical Base Table for model development.
  • Developed a co-occurrence matrix and implemented a basic recommendation system that suggested travel packages based on user behavior.
  • Tools used: Python, MySQL, Requests, Selenium, BeautifulSoup, Regular Expressions. Achieved approximately 60% prediction accuracy.

Education

MBA - Business Analytics

N. L. Dalmia Institute of Management Studies And Research
Mumbai, India
04.2001 -

Bachelor of Engineering - Computer Engineering

Dr. Babasaheb Ambedkar Technological University
Maharashtra
04.2001 -

Skills

Agile methodologies

Stakeholder management

Agile project management

BRD documentation

Proficient in Python

Excel

MySQL

AI agent development

Machine Learning Algorithms(Basic)

SDLC project management

Certification

Tableau 2022A-Z , Udemy , Jan'23 -Apr-23

Watching Movies / Series

I have watched all genre of movies/series like horror , physiological thrillers, inspirational , feel-good everything. Its like there's  a movie for all you're mood. It helps me skip the reality and acts as a pinch of salt to my daily routine.

Timeline

Technical Program Manager (Management Trainee)

Digit Insurance
04.2024 - Current

Data Science Intern

Myriad Analytics
06.2023 - 09.2023

Tableau 2022A-Z , Udemy , Jan'23 -Apr-23

04-2023

Data Analytics with Python, NPTEL - Jan'23 - Apr'23

04-2023

MBA - Business Analytics

N. L. Dalmia Institute of Management Studies And Research
04.2001 -

Bachelor of Engineering - Computer Engineering

Dr. Babasaheb Ambedkar Technological University
04.2001 -

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Shruti KambleTechnical Program Manager | Production Engineering