Crime and Thriller Movies/Series
Shruti Nair
Assistant Manager
Kerala
Summary
Results-driven MBA professional with 4+ years in business operations and process management. Currently supports operational needs across 10 branches in a Regional Business Support Centre, coordinating stakeholders for effective business process execution. Skilled in managing workflows, reviewing documentation, and preparing management reports. Open to opportunities in Operations, Supply Chain, Business Support, Human Resources, and Marketing.
Overview
4
4
Languages
3
3
Certifications
4
4
years of professional experience
Work History
Assistant Manager - RBSC
The Federal Bank Ltd
2025 - Current
- Supported operational and business requirements across 10 branches, coordinating workflows and stakeholders to ensure timely execution of deliverables.
- Support operational and business requirements across a network of 10 branches, coordinating multiple workflows and stakeholders to ensure timely execution of business deliverables.
- Review and process high-volume cases involving documentation, credit proposals, onboarding and operational requirements while maintaining accuracy and adherence to established processes.
- Coordinated with branch managers, credit teams and regional stakeholders to resolve operational issues and ensure timely closure of cases.
- Monitor pending activities, documentation deficiencies and operational exceptions, proactively following up with stakeholders for resolution within defined timelines.
- Prepare MIS reports, operational trackers, dashboards and management updates to support monitoring and business decision-making.
- Contributed to process standardization and workflow improvement initiatives to enhance operational efficiency and adherence.
- Manage multiple concurrent priorities in a deadline-driven environment while maintaining accuracy, quality and control standards.
Assistant Manager - Branch Banking
The Federal Bank Ltd
2021 - 2025
- Managed day-to-day operations across two branches over 3.5 years, handling multiple business processes and operational responsibilities in a high-volume environment.
- Managed workflows covering customer onboarding, account maintenance, documentation verification, transaction processing and operational support.
- Supported credit and asset-processing activities through documentation review, proposal coordination and portfolio monitoring.
- Coordinated with customers, branch teams and internal departments to ensure smooth execution and timely resolution of operational requirements.
- Monitored process adherence, internal controls, KYC/AML requirements and audit-related activities.
- Prepared reports and maintained accurate records to support operational monitoring and management requirements.
- Handled competing priorities and time-sensitive assignments while maintaining accuracy, compliance and service standards.
- Built strong experience in stakeholder communication, problem resolution and end-to-end process coordination.
Education
MBA - HR Marketing
Jain College of MCA And MBA
Belgaum, India2021
Master of Arts - English Language And Literature
Amrita Vishwa Vidyapeetham
Kollam, India2019
Skills
Workflow coordination and Stakeholder management
Process monitoring and Analytical problem solving
Documentation and reporting
Leadership communication
Decision-making and Time management
Operational efficiency and Management
Process Management
Business Support
Cross-functional Coordination
Process Improvement
Documentation control, Communication and Team leadership
MIS & Reporting
Data Analysis
Market analysis expertise
Accomplishments
- Published a paper in IJELLH (Volume 7), titled Revenge and Crime: A Study on Agatha Christie's Murder on the Orient Express
- Attended International Conference on Ecology & Culture (ICEC 2018), conducted at Amrita Vishwa Vidyapeetham, Amritapuri by Department of English
- Volunteered for Amritavarsham 63,64,65 conducted by Amriteshwari Math, Amritapuri
- Volunteered for Swachh Bharath Mission for Clean India at Amritapuri (2018)
- Volunteered for Vidyut'19, Multifest conducted by Amrita University
- Student Internship project titled " A Study on perceived anxiety and stress among adult women. A Study on Mantra Counselling Centre, Kerala"
Certification
5S Workplace Productivity
Interests
Travelling
Cooking
References
- Dr. Sandeep Nair
Professor & Dean, School of Arts, Humanities and Social Sciences, Chanakya University, Bangalore
Timeline
MBA - HR Marketing
Jain College of MCA And MBA
Master of Arts - English Language And Literature
Amrita Vishwa Vidyapeetham
Assistant Manager - RBSC
The Federal Bank Ltd
2025 - Current
Assistant Manager - Branch Banking
The Federal Bank Ltd
2021 - 2025