Shruti Nikalje
Badlapur
Summary
Dynamic Associate Network Engineer with Aadhar Housing Finance, skilled in VPN management and network troubleshooting. Proven ability to enhance security protocols and optimize performance, while effectively collaborating with teams and vendors. Strong problem-solving skills and adept at documentation, ensuring seamless user support and infrastructure integrity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate Network Engineer
Aadhar housing Finance Ltd
Thane
08.2023 - Current
- Assisted in troubleshooting network-related problems for users.
- Manage the VPN user lifecycle — create, delete, and maintain VPN accounts; ensure secure access control.
- Install, configure, and maintain VPN infrastructure (SSL/IPSec, or other protocols) to support remote and on-site users.
- Troubleshoot VPN connectivity, authentication, and performance issues to ensure reliable access.
- Implement and enforce VPN security policies in alignment with company guidelines and best practices.
- Administer proxy security platforms: configure and maintain Forcepoint proxy settings for web filtering, URL categorization, and SSL/TLS inspection.
- Manage Netskope proxy profiles, define and apply security policies (e.g., cloud access, DLP, user behavior analytics) per organizational needs. hirist.tech
- Monitor and analyze proxy logs and security events in both Forcepoint and Netskope to detect policy violations, threats, or anomalies.
- Coordinate with IT and security teams to integrate proxy and VPN systems with directory services (e.g., Active Directory), authentication tools.
- Use packet capture and network analysis tools to diagnose complex issues in VPN or proxy traffic.
- Enforce incident, problem, and change management processes (ITIL-style) for security infrastructure tasks.
- Engage with vendors (e.g., Forcepoint, Netskope) for support, escalation, and configuration guidance.
Desktop Support Engineer
Aadhar Housing Finance
Thane
02.2022 - 08.2023
- Provided technical support for hardware and software issues across user workstations.
- Installed and configured operating systems and application software for users' computers.
- Assisted users with setup and usage of printers, scanners, and other peripherals.
- Collaborated with team members to resolve complex technical problems efficiently.
- Documented solutions and created user guides for common desktop issues encountered.
- Installed, configured and maintained computer hardware, software and peripherals.
- Provided technical assistance to users in person, via phone or email.
- Resolved printer problems remotely or onsite as needed by users.
- Configured user accounts, permissions and passwords according to company policies.
- Diagnosed and resolved hardware and software issues efficiently.
- Updated software versions with patches and new installations to close security loopholes and protect users.
Education
BACHELOR OF ENGINEERING (B.E) - COMPUTER ENGG.
Shivajirao S. Jondhale College of Engineering
Dombivli01.2021
DIPLOMA IN ENGINEERING (D.E) - COMPUTER ENGG.
Gourishankar Polytechnic
Satara01.2018
SSC -
Madansingh M. M High School
Ambarnath01.2012
Skills
- Problem solving and analysis
- VPN management and configuration
- Network monitoring and troubleshooting
- Documentation and communication skills
- Performance optimization strategies
- Multitasking abilities
- Collaboration with vendors and teams
- Proficient in MS Office
Certification
- GOOGLE IT SUPPORT SPECIALIZATION, Technical Support Fundamentals, The Bits and Bytes of Computer Networking, Operating Systems and You: Becoming a Power User, System Administration and IT Infrastructure Services, IT Security: Defense against the digital dark arts.
- COMPUTER COMMUNICATION SPECIALIZATION, Fundamentals of Communication, Peer-to-Peer Protocols and Local Area Networks, Packet Switching Networks and Algorithms.
Projects
CRISES MANAGEMENT NOTIFICATION SYSTEM, Java, SQLite, Android, Google maps v2 API, Published Paper
Hobbies and Interests
- Drawing
- Painting
- Travelling
- Badminton
Timeline
Associate Network Engineer
Aadhar housing Finance Ltd
08.2023 - Current
Desktop Support Engineer
Aadhar Housing Finance
02.2022 - 08.2023
BACHELOR OF ENGINEERING (B.E) - COMPUTER ENGG.
Shivajirao S. Jondhale College of Engineering
DIPLOMA IN ENGINEERING (D.E) - COMPUTER ENGG.
Gourishankar Polytechnic
SSC -
Madansingh M. M High School