15 years of Professional experience in IT Industry with expertise in Project / Resource Management, Business Transformation & Excellence, Workforce and People Management, Stakeholder Engagement & Management, Annual Operating Plans/Budgeting, Utilization Metrics and Operational areas Vendor Management , Talent and Specialization and Strategy Office Lead for Automotive Industry.
Project management - Creating High Level Work Plan, Detailed Work Plans and Dependency Maps as a part of the Pre-planning for project from scratch. Project Health assessment using earned value management metrics, management of cost & schedule & baseline change management. Managing the research projects, look after their cost, proposing new alternatives available in the market .
Developed the campaigns from scratch, identified the platforms to execute, handled the communication, queries and provided solutions to the client
Knowledge Management - Lead the team's Knowledge Management initiatives. Regularly following up with the team and making sure that a case study and intellectual capital is in place post the closure of a project
Vendor Management - The sole point of contact for all the operational issues and contract negotiations with the expert network vendors. Making sure that the vendor payments are smooth by keeping a track of the invoices that are paid by regularly following up with the in-house finance team
Finance & Invoicing - Financial analysis of budget, forecast, actuals, benefits, and leakage
Websites- Act as a Project manager and Business Analyst for building and managing Strategy sites. Do quality check and ensure deliverable is as per the agreed requirements.
Stakeholder managements: Work with all the hierarchy levels right from partners, directors, SM, Managers to associates enabling them to overcome their research problem and helping them in building solution as per their requirement.
Microsoft Project (MSPS) : Create and manage projects and resource data in MSPS
Expert Network evaluation: Analyzing the service, pricing of the expert network vendors and proposing the most appropriate one.
Database evaluation: Conducting calls with database teams and evaluating their databases. Attending the demo calls and studying the features and pricing structure
Brown Bag sessions: Conducted brown bag sessions on learnings from working with clients on Strategy, Design thinking, Technology and digital aspects of work.
Worked as a Support Analyst for ORANGE (UK Based Telecom Company)
Worked on Unix Shell Scripting.
Handled Enable, Web Self Services, Ishop, Guru.
Requirement Analysis , Project Planning, Data Analysis, Business Strategy, Business Intelligence ,Operational Excellence, Market Research, Resource Management
Tools and Technologies - Service now , myWizard, Microsoft Excel, Microsoft PowerPoint, Dashboards, Scorecard, MSPS
ITIL V4