Accomplished in enhancing software quality, I spearheaded comprehensive testing strategies at Amdocs, significantly reducing defects by integrating rigorous regression testing and defect resolution processes. My adeptness in automation scripting, coupled with a proactive approach to stakeholder communication, underscores my commitment to excellence and collaborative problem-solving.
• Test scenarios, test cases, and test data preparation covering all the requirements.
• Test execution and defect reporting in the Quality Center.
• Sanity testing after each Environment refresh or Swap (build) release.
• Regression testing for new releases and builds.
• Working on various CRs and delivering them with high quality in less time.
• Testing end-to-end functionality from CSR’s perspective through the care portal.
• Find out maximum defects and follow up effectively on them.
• Effective communication with the project stakeholders to highlight major issues or blockers and working proactively with the development team to resolve them as soon as possible. Also, progressing effectively on other parts of the application in the meantime.
• Effective prioritization of work to complete important parts of the assignment first to show good progress with the task. Also, the maximum is stretched out to complete the remaining part.
Web services testing through SOAP UI tool.
• Reporting and tracking bugs using JIRA 4
• Collaborating with other teams like Development and Business Analyst
• Issue Resolving of Team members
• Shoulder Bug tracking, issue tracking, and project management.
• Automate scripts using SAHI open-source Automation tool.
• Writing test cases for various modules of Cassiopae product.
• Participating in Agile Testing
• Solid grounding in Software Manual Testing, SDLC, Defect Management Lifecycle Prepaid Cards
• Participation in the Test Design Phase (Test Scenarios identification, Test Case design and Test Case Upload, Test Data Identification)
• Review the deliverables (Test Conditions and Test cases) and incorporate business review comments. Interacting and co-coordinating with developers.
• Defect management using HP Quality Center 10.0, HP Quality Center 11.0
• Received a special bonus from the Amdocs Marketing Operations Team for good work during Campaign management in Jan 2017
• Received client appreciation in Release 1.9 (July 2015) for testing and delivering one of the critical business changes to Production
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Finance Foundation Program; Oracle Financial Services Software Limited, Pune 2010
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ISTQB Certified