Summary
Overview
Work History
Education
Skills
Certification
Languages
Awards
Personal Information
Timeline
Generic

Shruti Ramakrishnan

Pune

Summary

A seasoned Human Resources Professional with strong focus on Employee Relations, Compliance and Business Partnering to foster a positive work environment.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Human Resources Consultant

Fine Vibes (Central India 's largest Solar EPC Solutions company)
Remote
03.2022 - Current
  • Designing and implementation of HR strategy Frameworks
  • Conducting employee surveys to detect opportunities in the system and build a foundation for a value and ethics-driven employee culture
  • Revamping the entire Employee Life cycle as per the changing business needs of the organization
  • Setting up sourcing channels for cyclical recruitment and internships
  • Consulting for compliance with contract, policies, and POSH regulations for the organization
  • Liaising with varying functions to resolve people challenges across all fields.

Employee Relations Manager

Hardcastle Restaurants(McDonald's India West and South)
Pune
07.2020 - 12.2021
  • Active Consulting with HRBP from all regions across West and South with high-priority issues, grievance resolution, and Investigations
  • 100% closure on all investigations in a timely manner
  • Developed escalations Matrix for stores to ensure Restaurant Coaching HRBP 's to navigate people issues in region regarding stagnancy ,local vs outsiders and union formation
  • Continuously exemplified and championed ethics and compliance for the regions by recognizing employees from regions who outperformed
  • Completed yearly POSH training for Restaurant Managers across all territories
  • Developed sensitivity training program for HRBPs for first-line response for POSH cases and investigations
  • Reduced legal cost for the organization by 20% over the previous fiscal year by timely redressal of high-priority issues
  • Mitigating Unionization Risks in high-risk and remote location stores
  • Program Manager for a 3-year Retail Management Course in tie-up with RACI
  • Set up curriculum linkages with Retail operations as part of the curriculum
  • Ensuring Annual Third-party Audits compliance on time
  • Statutory Labor Compliance: Handling compliance activities with third-party vendors for over 10 states
  • Liaising with NGOs and non-profit organizations for NAPS (Apprentice program), RAI (Retail Assoc India) for organization-level tie-ups, and mutually beneficial industry programs.

Lead HRBP

Hardcastle Restaurants(McDonald's India West and South)
Pune
07.2018 - 07.2020
  • Consulting regional HRBPs and aligning Centre of Excellence and regional priorities
  • Monitoring KPIs for the region, people matrices, and ensuring attrition, 90-day turnover, and red hires for the region are well below targets
  • Preparing people strategy for the year and allocation of targets region wise
  • Forecasting recruitment for the region and monitoring, reviewing action plans for the team for meeting monthly and quarterly forecasts
  • Building capacity and expertise in the team to handle people challenges in the region
  • Designing and Conducting Assessment Centers for Identifying High-potential Talent in the region
  • Working with Hi-Po candidates on people matrices to mentor rising stars of the organization.

Deputy Manager of Human Resources

Hardcastle Restaurants(McDonald's India West and South)
Bangalore
03.2014 - 06.2018
  • Performance management
  • Employee life cycle duties
  • Campus Recruitment
  • Exit interviews
  • Retention dialogues
  • Planning 90 day Enthusiasm calendar for Region
  • Working on hiring challenges
  • Improving people practices in the region.

Summer Intern

Ernst and Young(GSS)
Bangalore
04.2012 - 06.2012
  • Enhancing the 'Employer Image' of EY to attract qualified experienced professionals (lateral hires)
  • In-depth research of current recruitment process for experienced professionals
  • Development & Implementation of solutions to optimize the corporate communication to the various stakeholders
  • Designing Candidate Experience feedback form based on research findings and evaluation of the factors involved in Walk ins, to facilitate more communication for the candidates
  • Social Media awareness, Candidate Experience, sourcing channels and Brand perception of the company were the highlight areas for the research
  • Lined up candidates for interviews and conducted preliminary rounds for the selection process
  • Implementing a Ready Reckoner for candidates who all applying for the recruitment process.

Public Relations Executive

Oyster and Pearl Hospital Pvt Ltd
05.2009 - 06.2010
  • Conceptualization and organizing Events, CMEs for the Hospital
  • Design and implementation of marketing communication and controlling the internal communication processes
  • Development and implementation strategic PR modules to achieve increases in brand awareness and market share
  • Part of the pilot project to initiate the patient services department and worked on standardization and documentation of processes
  • Participated in due diligence functioning regarding accreditation of hospital
  • Trained and up skilled front office and ground staff in soft skills.

Management Trainee

Hardcastle Restaurants(McDonald's India West and South)
04.2013
  • Management Trainee for HRBP South India

Education

MBA (HR) -

Symbiosis Institute of Management Studies, SIU, Pune
07.2013

B.Sc.(Medical technology) -

Symbiosis Institute of Health Sciences
06.2009

Skills

  • Negotiation
  • Problem solving
  • Conflict Management
  • Liasoning
  • Coaching
  • Facilitation and Presentation
  • Counseling
  • Risk assessment and Mitigation
  • Data Analysis
  • Active Listener

Certification

  • Certified on POSH IC member role by renowned POSH consultancy Kelp HR
  • Certified on Behavioral Event Interviewing by Aon Hewitt
  • Certified Trainer from Hamburger University McDonalds
  • Certified on Operations Effectiveness from Hamburger University McDonalds
  • Nominated and certified for Presentation Skills Course by Dale Carnegie Foundation by company
  • Nominated and certified on Train the Trainer by Dale Carnegie Foundation by company

Languages

  • Hindi
  • English
  • Marathi
  • Tamil

Awards

Received the Lets Ketchup Award for Best Profit centre award for 2018 -19,2019-2020 for Rest of West region

Personal Information

Date of Birth: 10/31/88

Timeline

Human Resources Consultant

Fine Vibes (Central India 's largest Solar EPC Solutions company)
03.2022 - Current

Employee Relations Manager

Hardcastle Restaurants(McDonald's India West and South)
07.2020 - 12.2021

Lead HRBP

Hardcastle Restaurants(McDonald's India West and South)
07.2018 - 07.2020

Deputy Manager of Human Resources

Hardcastle Restaurants(McDonald's India West and South)
03.2014 - 06.2018

Management Trainee

Hardcastle Restaurants(McDonald's India West and South)
04.2013

Summer Intern

Ernst and Young(GSS)
04.2012 - 06.2012

Public Relations Executive

Oyster and Pearl Hospital Pvt Ltd
05.2009 - 06.2010
  • Certified on POSH IC member role by renowned POSH consultancy Kelp HR
  • Certified on Behavioral Event Interviewing by Aon Hewitt
  • Certified Trainer from Hamburger University McDonalds
  • Certified on Operations Effectiveness from Hamburger University McDonalds
  • Nominated and certified for Presentation Skills Course by Dale Carnegie Foundation by company
  • Nominated and certified on Train the Trainer by Dale Carnegie Foundation by company

MBA (HR) -

Symbiosis Institute of Management Studies, SIU, Pune

B.Sc.(Medical technology) -

Symbiosis Institute of Health Sciences
Shruti Ramakrishnan