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Associate Principal Engineer

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Focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry-leading support. Skilled in handling inbound and outbound calls, online requests and emails with good problem-solving, multitasking and research abilities.

Dynamic Customer Care Executive with a proven track record at DKSH Singapore, excelling in complaint handling and customer support. Enhanced client satisfaction through proactive issue resolution and effective communication. Proficient in CRM software, I consistently improved service quality, fostering strong customer relationships and contributing to significant client retention.
Professional with strong background in customer care, adept at driving impactful results. Skilled in conflict resolution, communication, and problem-solving, ensuring client satisfaction and retention. Focused on team collaboration and adaptable to changing needs, consistently delivering reliable outcomes in high-paced environment.
Experienced with handling customer inquiries and complaints efficiently to ensure satisfaction. Utilizes CRM tools to track and manage customer interactions seamlessly. Strong understanding of team collaboration and adaptability to meet dynamic service requirements.

Dynamic Customer Care Executive with a proven track record at Granite Logistics Pvt Ltd, excelling in conflict resolution and customer service. Adept at optimizing processes and enhancing customer satisfaction, I leverage strong communication skills and CRM software proficiency to drive performance improvements and foster team collaboration.
Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication, and focused solutions. Expert at finding win-win solutions.
Convincing customer care executive with persuasive attitude and professional demeanor. Well-organized and consistently exceeds all goals. Adept at receiving incoming calls from current, future and prior customers to discuss billing issues. Several years of experience in customer and personal service industry.
Focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry-leading support. Skilled in handling inbound and outbound calls, online requests and emails with good problem-solving, multitasking and research abilities. Background in the field roles with high-volume customer demands.
Thoughtful customer care executive with several years experience in call center environments. Quick learner talented at working under pressure and in stressful situations. Deals with internal and external customer support issues and makes insightful decisions.

I have 2+ years of experience in customer and as well as client handling in banking domain.
Working for the development of the company and my career growth as well.

Proven leader in customer service, adept at escalation management and problem-solving, significantly enhanced customer satisfaction at Dhinoja Global LLC. Skilled in fostering team collaboration and driving sales growth through effective strategies. Excels in complaint handling and building client relationships, ensuring high-quality customer support and service. Successful Sales & Marketing with 15 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Ambitious customer care executive with dedicated service contributing to company's growth and profitability. Excellent communication skills, problem resolution and positive customer experience. Flexible, decisive leader maintaining service, accountability and training for fast-paced environments.

Shruti Shedani

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