SHRUTI SHREYA
Senior Product Expert
Bengaluru,KA
Summary
An experienced product specialist with a hand in sales, Prospect-building, strategical analysis, collecting reviews and giving insights for positive modifications in the product. Currently, looking for an opportunity to build up a team with good catch on CRM, thus adding on in every possible growth of an organization. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
18
18
years of post-secondary education
3
3
years of professional experience
Work History
Sr. Product Specialist
BYJU's - Think and Learn Pvt Ltd
Bengaluru, KA
12.2018 - Current
- Delivering complete specifications with prioritized features of the BYJU's application to the students and parents for the most beneficial usage of the product.
- Addressing issues of the leads in a timely fashion by providing exact troubleshoots.
- Working on lead-squared and maintaining the leads in an organized fashion by segregating them in different stages based on complete documentations made after each conversation with the customers.
- Passing on collective feedback taken by customers and thus, suggesting product revision to different teams, be it content development or sales and marketing.
- Trained the new employees with the complete process knowledge.
Business Development Associate
BYJU's - Think and Learn Pvt Ltd
Bengaluru, KA
06.2018 - 12.2018
- Interacting with potential customers (parents and students),counsel the students on the BYJU's unique way of learning and convert them into premium subscribers.
Market Research Associate
Phronesis Partners, Competitive Intelligence
, UP
01.2018 - 05.2018
- Analyzed the conditions of the market to determine how well a product or service will sell.
- Helped the client manage the pricing and features of a product with respect to their competitors in the market.
Education
B.Tech - Information Technology
Greater Noida Institute Of Technology A.K.T.U
Greater Noida 08.2014 - 06.2018
Intermediate - Science
Bijendra Public School (C.B.S.E)
Purnea 07.2012 - 03.2014
Matric - Science
I.C.S.E, St.Xavier’s School
Sahibganj 03.2000 - 05.2012
Skills
Sales and Marketingundefined
Timeline
Sr. Product Specialist
BYJU's - Think and Learn Pvt Ltd
12.2018 - Current
Business Development Associate
BYJU's - Think and Learn Pvt Ltd
06.2018 - 12.2018
Market Research Associate
Phronesis Partners, Competitive Intelligence
01.2018 - 05.2018
B.Tech - Information Technology
Greater Noida Institute Of Technology A.K.T.U
08.2014 - 06.2018
Intermediate - Science
Bijendra Public School (C.B.S.E)
07.2012 - 03.2014
Matric - Science
I.C.S.E, St.Xavier’s School
03.2000 - 05.2012
Similar Profiles
Atishay JainAtishay Jain
Customer Success Manager (Service Counsellor) at BYJU'S (Think and Learn Pvt. Ltd)Customer Success Manager (Service Counsellor) at BYJU'S (Think and Learn Pvt. Ltd)
SaiCharan VissapragadaSaiCharan Vissapragada
Asst Manager-priority Support at Byju's Think and learn Pvt LtdAsst Manager-priority Support at Byju's Think and learn Pvt Ltd
SK AFRIDI RAHAMANSK AFRIDI RAHAMAN
Faculty of Physics at BYJU'S (THINK AND LEARN PVT. LTD.)Faculty of Physics at BYJU'S (THINK AND LEARN PVT. LTD.)
Jyoti DubeyJyoti Dubey
Academic Specialist at Byju's Think And Learn Pvt Ltd.Academic Specialist at Byju's Think And Learn Pvt Ltd.
Shobana RShobana R
Associate System Engineer at MasterCom Technology Services India PvtAssociate System Engineer at MasterCom Technology Services India Pvt