Summary
Overview
Work History
Education
Skills
Accomplishments
Exposure
Languages
Websites
Work Availability
Timeline
Shruti Singh

Shruti Singh

Bangalore
Reality is nothing but a collective hunch.
Lily Tomlin and Jane Wagner

Summary

Result-driven sales professional with 9 years of experience in consistently exceeding sales target,Seeking to leverage expertise and passion for sales to contribute to dynamic company's growth and success. Achievements include high conversion rates,Forward-thinking, competitive and strategic in pursuing targets.talents in fast-paced, ever-changing environments. Valuable and hardworking employee known for turning cold calls into successful selling relationships.

Overview

9
9
years of professional experience

Work History

Senior Sales Executive

NoBroker Technologies Solutions
09.2022 - 03.2023
  • Identified new business opportunities through research, customer feedback and industry analysis.
  • Implemented strategies for increasing brand awareness within the target market.
  • Expanded new business with implementation of effective networking and sales strategies.

Sales Executive

Surjeet Hyundai Auto Pvt. Ltd.
07.2020 - 08.2022
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Created marketing materials, such as brochures, flyers, and newsletters, to promote products or services.
  • Utilized CRM software to track leads and manage accounts throughout the sales cycle.
  • Managed a team of 5-10 sales representatives by providing guidance on best practices in salesmanship.
  • Used cold calling and networking to sell products and services.
  • Sourced new sales opportunities through inbound lead follow-up.

Customer Care Executive

Jeevan Motors (Eicher)
01.2019 - 06.2020
  • Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
  • Developed and maintained relationships with customers to ensure their satisfaction.
  • Investigated customer complaints and provided solutions within acceptable time frames.

Delivery Coordinator

Sai Ford
08.2017 - 12.2018
  • Organized delivery schedules of vehicles.
  • Maintained accurate records of deliveries and invoices in company database.
  • Engaged with customers regarding delivery and merchandise requests.

Counselor

AISECT University
12.2016 - 08.2017
  • Govt
  • Project “Pradan mantri Kaushal vikas yojana”

F&B Associate

Courtyard by Marriott Bhopal
05.2014 - 10.2016
  • Maintained high standards of customer service during peak hours.
  • Inspected dining and serving areas to ensure cleanliness and proper setup.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.

Education

Bachelor in Hotel Management, Catering technology & tourism - Hotel Management

N.R.A.I Institute of Hotel Management, Affiliated To PT University- Delhi
04.2014
  • Front office management
  • F&B controls
  • Fundamentals of tourism
  • Hospitality french
  • Sales and marketing
  • Housekeeping

Skills

  • CRM proficiency
  • Cold calling
  • Pipeline management
  • Salesforce mastery
  • Email automation
  • Social Selling
  • Client Relationship Management
  • Business Networking
  • Team Development
  • Lead Generation
  • Upselling Expertise

Accomplishments

  • Earned Employee of the month award in Nobroker.
  • Earned Employee of the month award four times in Surjeet Hyundai.
  • Recognized with silver certification in training done by Hyundai.
  • Best Service Associate in Guest Voice GSS ( Guest Satisfaction Survey )
  • Awarded with best trainee during my internship with Lemon tree hotels( Gurgaon, Delhi)

Exposure

  • Date of Birth: 12/12/1992
  • Gender: Female
  • Marital Status: Married

Languages

Hindi
First Language
English
Intermediate
B1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior Sales Executive - NoBroker Technologies Solutions
09.2022 - 03.2023
Sales Executive - Surjeet Hyundai Auto Pvt. Ltd.
07.2020 - 08.2022
Customer Care Executive - Jeevan Motors (Eicher)
01.2019 - 06.2020
Delivery Coordinator - Sai Ford
08.2017 - 12.2018
Counselor - AISECT University
12.2016 - 08.2017
F&B Associate - Courtyard by Marriott Bhopal
05.2014 - 10.2016
N.R.A.I Institute of Hotel Management, Affiliated To PT University- Delhi - Bachelor in Hotel Management, Catering technology & tourism, Hotel Management

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