Shruti Sukriti
Summary
An experienced banking professional with a strong background in Trade Finance and Retail Banking, currently serving as a Manager with six years of experience in ICICI Bank .I have a proven track record of success in facilitating seamless export-import operations, Letter of credit, Bank guarantee and trade finance solutions .As a customer -centric professional ,I pride myself on my ability to navigate complex workflows, collaborate with multiple teams and drive improvements in service delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
ICICI Bank
09.2022 - Current
- Managed and processed bills under Letter of Credit (LC) and Bank Guarantees(BG),ensuring compliance with regulatory requirements and bank policies
- Verify the authenticity and accuracy of documents presented under LC including commercial invoices ,bill of lading ,certificate of origin and insurance documents
- Identify and handle discrepancies in LC documents communicating with parties involved to resolve issues
- Maintain accurate records of LC transactions including documentation and payment history
- Ensure compliance with regulatory requirements,including Anti money Laundering(AML) and Know Your Customer (KYC) regulations.
- Coordinate with internal stakeholders to ensure accurate and timely issuance of BGs
- Verify BG documents, checking for accuracy and compliance
- Handle BG claims,ensuring timely and accurate processing
- Identifying and mitigate risks associated with BG transaction,including credit risk and operational risk
Deputy Manager
ICICI Bank
07.2019 - 08.2022
- Open and manage customer account which includes deposits ,Savings account,loans and financial advise
- Provide exceptional customer service,assisting clients with their banking needs and building long -term relationship to enhance their banking experience
- Maintaining high level of customer satisfaction through excellent service
- Identifying opportunity to sell additional products and services to existing customers
- Maintain compliance with banking regulations and policies ,conducting regular audits to ensure adherence.
- Developed and maintained strong relationships with banking partners to facilitate smooth financial transactions and access to necessary resources.
Education
PGDB -
Manipal University
01.2019
M.Com - undefined
Nalanda University
01.2018
B.Com(Hons) - undefined
Patna University
01.2016
XII - undefined
Baldwin Academy
01.2013
X - undefined
D.A.V Public school
01.2011
Skills
- Business Development
- Problem solving
- Portfolio management
- Numeracy skills
- Able to work as a valued member of team or independently
- Teamwork
- Conflict resolution
- Complaint handling and resolution
- Organisation and time management
- Complex Problem-solving
- Work prioritization
- Decision-making
Certification
- Insurance Regulatory & Development Authority- IRDA Certified
- Certificate Course in Foreign Exchange (CCFE)
- Association of mutual funds in India- AMFI Certified 2019
Timeline
Manager
ICICI Bank
09.2022 - Current
Deputy Manager
ICICI Bank
07.2019 - 08.2022
M.Com - undefined
Nalanda University
B.Com(Hons) - undefined
Patna University
XII - undefined
Baldwin Academy
X - undefined
D.A.V Public school
PGDB -
Manipal University
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