SHUBHA S
Bengaluru
Summary
Dynamic Japanese Language Consultant with extensive experience at Toyota Kirloskar Motors, excelling in bilingual administrative support and cross-cultural communication. Proven track record in delivering precise translations and enhancing client satisfaction through effective sentiment analysis and team coordination. Adept at navigating complex insurance claims processes, ensuring compliance and high service standards.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Freelance Japanese Language Consultant
Freelance Japanese Language Consultant
01.2014 - Current
- Delivered high-quality translations and linguistic insights across domains such as automotive, HR, and IT.
- Supported data science and NLP teams by providing cultural context and language-specific interpretations.
Japanese Language Executive – Expat Support & Translation
Toyota Kirloskar Motors Pvt Ltd
04.2008 - 02.2014
- Managed end-to-end administrative support for Japanese expatriates including visas, relocation, payroll & taxation.
- Acted as interpreter/translator between Japanese executives and Indian staff across departments.
- Ensured compliance with Indian tax laws and maintained strong employee satisfaction.
Claims Processor – Group Insurance (Japan)
AXA Japan
12.2005 - 03.2008
- Handled insurance claim processing for corporate Japanese clients.
- Email and phone communication with the parent company, maintaining clarity, high accuracy and customer satisfaction.
Claims Processor – Life Insurance (UK)
AXA Business Services (AXA Sun Life)
11.2002 - 11.2005
- Processed policy maturities, surrenders and life insurance claims for UK clients.
- Conducted quality checks on claim processing, ensuring high service standards.
Education
Bachelor of Science -
Bangalore University
Skills
- Japanese-English Translation
- Bilingual Administrative Support
- Sentiment Analysis
- Language Data Annotation
- Cross-Cultural Communication
- NLP
- AI Linguistic Support
- Insurance Claims Processing
- Financial Claims Processing
- Team Coordination
- Client Communication
Certification
Japanese Language Proficiency Test (JLPT) – N2, 07/2017
Languages
- Japanese, Fluent (JLPT N2)
- English, Fluent
- Hindi, Fluent
- Kannada, Native
Timeline
Freelance Japanese Language Consultant
Freelance Japanese Language Consultant
01.2014 - Current
Japanese Language Executive – Expat Support & Translation
Toyota Kirloskar Motors Pvt Ltd
04.2008 - 02.2014
Claims Processor – Group Insurance (Japan)
AXA Japan
12.2005 - 03.2008
Claims Processor – Life Insurance (UK)
AXA Business Services (AXA Sun Life)
11.2002 - 11.2005
Bachelor of Science -
Bangalore University
Similar Profiles
Yi WangYi Wang
Tutor at Stony Brook University Japanese Language DepartmentTutor at Stony Brook University Japanese Language Department
Chiharu HerndonChiharu Herndon
Office Manager at Japanese Language School of Greater CincinnatiOffice Manager at Japanese Language School of Greater Cincinnati
ANJALI M. RANJALI M. R
English Editor at JAPANESE LANGUAGE CONSULTANCYEnglish Editor at JAPANESE LANGUAGE CONSULTANCY
Sabir PashaSabir Pasha
Senior Technical Solutions Engineer at BARRACUDA NETWORKSSenior Technical Solutions Engineer at BARRACUDA NETWORKS
Vishnu Putri SVishnu Putri S
Secondary French Teacher at Ebenezer International SchoolSecondary French Teacher at Ebenezer International School