Experienced Lead Implementation Analyst in the information technology and services industry.
Experienced in the area of Software configutation and Testing (Manual and Automation).
Experience in US and Canadian healthcare systems which includes Payroll , Health & Welfare issues.
Well-versed in building positive relationships with customers and other stakeholders.
Strong requirements gathering, scope development abilities.
Clear understanding of software development life cycle (SDLC) i.e waterfall, scrum and agile methodologies, software test life cycle(STLC), and QA Methodology.
Expertise in Understanding and Analyzing Test Requirements, Tracking changes andmaintenance of all Test Requirements
Skilled in analyzing functional, User experience, and technical requirements
Strong attention to detail ensuring issues are logged and resolved prior to launch into production.
Overview
3
3
years of professional experience
Work History
Lead Implementation Analyst
Lifeworks
02.2022 - Current
Maintained project schedules by managing timelines and making proactive adjustments.
Single-handedly worked on 2 ongoing mid market Canadian clients' defects and change requests configuration including forms and web setup.
Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
Senior Setup Configuration Specialist and Analyst
Wipro LTD.
04.2021 - 02.2022
Collaborated closely with upper management to drive strategy through development and implementation of new processes.
Communicated and explained business requirements to team members to understand and implement functional demands.
Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Developed flowcharts and diagrams to describe and lay out logical operational steps.
Offered input for complex documents to support client-ready final versions.
Setup Configuration Analyst
Wipro LTD.
07.2019 - 04.2021
Analyzed existing systems and databases and recommended enhancements to solve business needs based on client requirements.
Did manual testing for 1 year
Did Setup Configuration for 1 year.
Devised all the artifacts of testing such as Test Planning, Test Design and Configuration, Test Execution, Defect Reporting, Tracking and Test Summary reports.
Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.