Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shubham Agarwal

Najibabad

Summary

  • Experienced Lead Implementation Analyst in the information technology and services industry.
  • Experienced in the area of Software configutation and Testing (Manual and Automation).
    Experience in US and Canadian healthcare systems which includes Payroll , Health & Welfare issues.
  • Well-versed in building positive relationships with customers and other stakeholders.
    Strong requirements gathering, scope development abilities.
  • Clear understanding of software development life cycle (SDLC) i.e waterfall, scrum and agile methodologies, software test life cycle(STLC), and QA Methodology.
  • Expertise in Understanding and Analyzing Test Requirements, Tracking changes andmaintenance of all Test Requirements
  • Skilled in analyzing functional, User experience, and technical requirements
  • Strong attention to detail ensuring issues are logged and resolved prior to launch into production.

Overview

3
3
years of professional experience

Work History

Lead Implementation Analyst

Lifeworks
02.2022 - Current
  • Maintained project schedules by managing timelines and making proactive adjustments.
  • Single-handedly worked on 2 ongoing mid market Canadian clients' defects and change requests configuration including forms and web setup.
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.

Senior Setup Configuration Specialist and Analyst

Wipro LTD.
04.2021 - 02.2022
  • Collaborated closely with upper management to drive strategy through development and implementation of new processes.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Developed flowcharts and diagrams to describe and lay out logical operational steps.
  • Offered input for complex documents to support client-ready final versions.

Setup Configuration Analyst

Wipro LTD.
07.2019 - 04.2021


  • Analyzed existing systems and databases and recommended enhancements to solve business needs based on client requirements.
  • Did manual testing for 1 year
  • Did Setup Configuration for 1 year.
  • Devised all the artifacts of testing such as Test Planning, Test Design and Configuration, Test Execution, Defect Reporting, Tracking and Test Summary reports.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.

Education

Bachelor of Technology - Information Technology

College of Engineering
Roorkee
06.2019

ICSE Board - 2012,2014

St. Mary's School
Najibabad
05.2014

Skills

  • User Acceptance Testing (UAT)
  • Requirements Specifications and analysis
  • Project Documentation/Workflow Diagrams
  • Sprint Planning/Agile Principles
  • RDMS Development and SQL
  • Cross-Functional Team Collaboration
  • Source and Version Control: Git, GitHub
  • HTML, XML, OOP
  • SDLC/STLC

Timeline

Lead Implementation Analyst

Lifeworks
02.2022 - Current

Senior Setup Configuration Specialist and Analyst

Wipro LTD.
04.2021 - 02.2022

Setup Configuration Analyst

Wipro LTD.
07.2019 - 04.2021

Bachelor of Technology - Information Technology

College of Engineering

ICSE Board - 2012,2014

St. Mary's School
Shubham Agarwal