Shubham Agrahari
Supply Chain Management
Gorakhpur
Summary
Senior Executive at Reliance Retail Pvt. Ltd.- June-2021 to Present Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Multi-talented Senior Executive knowledgeable about operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
4
4
years of post-secondary education
Work History
Senior Executive
Reliance Retail Pvt. Ltd.
6 2021 - Current
- Working as an Operation Executive for Reverse Logistics Operations
- Implemented lean principles within reverse logistics operations, identifying areas for waste reduction and streamlining processes to achieve greater efficiency.
- Expedited order processing times by effectively managing high volumes of returned merchandise during peak seasons.
- Handled complex return cases involving hazardous materials or international shipments, adhering to all safety regulations and customs requirements.
- Developed comprehensive training materials and conducted workshops for new employees, ensuring a thorough understanding of reverse logistics procedures and best practices.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Reduced loss from damaged goods by proactively identifying potential causes and implementing preventive measures throughout the supply chain.
- Collaborated with sales teams to identify opportunities for reselling refurbished items at discounted prices, minimizing revenue loss from returned merchandise.
- Boosted overall operational performance by collaborating with cross-functional teams on continuous improvement initiatives within the reverse logistics process.
- Enhanced customer satisfaction levels by promptly addressing inquiries regarding product returns, issuing timely refunds or exchanges as needed based on company policies.
- Streamlined returns processing for faster customer refunds, managed product inspections, and coordinated with manufacturers on warranty claims.
- Managed the disposal of non-salvageable items in compliance with environmental regulations, reducing the company''s ecological footprint.
- Maximized cost savings by negotiating with carriers for lower shipping rates and improving packaging processes to minimize damages in transit.
- Established strong relationships with vendors, facilitating smooth communication for effective resolution of return-related issues.
- Monitored inventory levels of returned products, ensuring adequate stock for resale or redistribution while minimizing excess storage costs.
- Updated and maintained databases to track shipments and inventory.
- Preparation of weekly performance Report & presentations for analysis.
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
- Streamlined operations to maximize business efficiency and profits.
- Strengthened stakeholder relationships with regular communication, resulting in improved alignment on strategic initiatives.
Education
Bachelor of Technology - Mechanical Engineering
Amity University
08.2017 - 05.2021
Intermediate - Mathematics
Springer Public School (ISC Board)
High School - Science
Springer Public School (ICSE Board)
Skills
Performance Improvement
Age
21
Maritalstatus
Unmarried
Personal Information
Gender: Male
Mothername
Mrs. Suman Gupta
Fathername
Mr. Chandra Shekhar Agrahari
Publications
- Autonomous Cars- A Review, International Journal Activities of Innovative Research in Science, Engineering and Technology (IJIRSET), Volume 8, Issue11, November, 2019
- Design and Fabrication of Rope-Less Elevator, International Journal of Innovative Research in Science, Engineering and Technology (IJIRSET), Volume 10, Issue 5, May, 2021
Projects
- Designed a HVAC system in a building using Revit MEP software. Design and Analysis of Heating, Ventilation and Air Conditioning (HVAC).
- Design and Fabrication of Rope-Less Elevator.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Interests
Cooking
Music
Playing Cricket
Timeline
Bachelor of Technology - Mechanical Engineering
Amity University
08.2017 - 05.2021
Senior Executive
Reliance Retail Pvt. Ltd.
6 2021 - Current
Intermediate - Mathematics
Springer Public School (ISC Board)
High School - Science
Springer Public School (ICSE Board)
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