Shubham Bajaj
Kolkata
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
Work History
Cluster Collection Manager
Tata Capital Ltd
Kolkata
03.2022 - Current
- Managing three states - West Bengal, Assam and Bihar Two Wheeler and Consumer Durable Loan Collections. The team strength is of 10 on-roll managers and 3 off-role employees.
- Managed collection strategies to optimize recovery rates and minimize delinquencies.
- Developed and implemented training programs for collection staff to enhance performance.
- Evaluated team performance through regular reviews and feedback sessions.
- SPOC for solving all kind of sales related issues and customer escalations for entire East.
- Managed both early buckets and higher buckets to minimise the NPA.
- Key contributer in delivering settlements and repossession for PAN INDIA.
- Conducted regular audits of channel partners to ensure performance and compliance adherences.
Collection Manager
IDFC First Bank Ltd
Kolkata
03.2019 - 02.2022
- Managed delinquent cases of Kolkata, Howrah, Hooghly and Kharagpur locations.
- SPOC for PAN INDIA Newsletter creation and periodic contest creations.
- Achieved consistently top rank for 3 years.
Intern (Finance & Accounts)
Larsen & Toubro
Kolkata
03.2018 - 06.2018
- Conducted detailed analysis of financial statements to identify trends, financial irregularities and areas for improvement.
- Acted as an external auditor, visiting the ongoing project in Tanda location to ensure compliance for financial regulations and identify and potential risks.
- Scrutinised and evaluated the method of calculating the Job Cost Report (JCR) in the business, resulting in accuracy and efficiency.
Education
MBA - Finance
IBS MUMBAI
Mumbai04-2019
Skills
- Collection strategy
- Team management
- Performance evaluation
- Customer escalation
- Loan recovery
- Financial analysis
- Data reporting
- Negotiation skills
- Goal oriented approach
- Financial reporting
Achievements & Awards
- Udaan Winner in Tata Capital for all 3 years.
- Awarded for ‘Ownership’ Traits in quarter 3 of FY 23-24
- Awarded thrice for Veerotsav Contest - Performer of the month
- Achieved top rating as a leading performer in IDFC First Bank - Management Trainee lists.
Timeline
Cluster Collection Manager
Tata Capital Ltd
03.2022 - Current
Collection Manager
IDFC First Bank Ltd
03.2019 - 02.2022
Intern (Finance & Accounts)
Larsen & Toubro
03.2018 - 06.2018
MBA - Finance
IBS MUMBAI