SHUBHAM BHATTI
Cabin Crew
Gurugram
Summary
Customer-focused professional with strong interpersonal skills, ensuring passenger safety, comfort, and world-class service. Adaptable, detail-oriented, and skilled in handling diverse needs and emergencies with professionalism. Dedicated to representing the Emirates brand with excellence.
Professional with strong background in aviation safety and passenger service. Skilled in crisis management, in-flight customer care, and regulatory compliance. Focused on fostering teamwork and adaptive to changing needs. Reliable in high-pressure situations, ensuring seamless operations and top-notch service.
Knowledgeable [Desired Position] with proven history in ensuring passenger safety and delivering exceptional in-flight service. Adept at managing cabin operations, resolving passenger issues, and maintaining compliance with aviation regulations. Demonstrated ability in team leadership and effective communication to enhance crew performance and passenger satisfaction.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Senior Cabin Crew Member
Air India
02.2021 - Current
- Maintained strict adherence to safety regulations, ensuring the well-being of passengers and crew members during flights.
- Coordinated seamless boarding processes by working closely with ground staff, expediting departure times without compromising service quality or safety standards.
- Boosted overall team morale through effective leadership techniques that fostered a positive work environment among crew members.
- Conducted thorough inspections of aircraft cabins before takeoff, identifying potential hazards or maintenance needs promptly.
- Improved overall cabin efficiency through meticulous attention to detail in pre-flight preparations and post-flight tasks.
- Enhanced passenger satisfaction by consistently providing exceptional service and addressing individual needs.
Education
Diploma - Aviation Hospitality and Travel Management
International Institute of Aviation Pvt Ltd
Bhilai01.2015
High School - undefined
Bhilai Nair Samajam School
01.2014
Skills
Collaborative teamwork
Strategic leadership
Effective time management
Skilled in managing high-pressure situations
Self Motivated
Outstanding customer support
Safety protocols
Confident decision-making
Interests
Cooking, Travelling, Driving, Photography
Timeline
Senior Cabin Crew Member
Air India
02.2021 - Current
High School - undefined
Bhilai Nair Samajam School
Diploma - Aviation Hospitality and Travel Management
International Institute of Aviation Pvt Ltd