Shubham Giri
Pune
Summary
Network Engineer with 4.8 years of experience in network management and technical support. Expertise in configuring network devices, managing firewalls, and troubleshooting client issues. Proven ability to deliver effective solutions under pressure while working with Dubai-based clients. Strong background in LAN/WAN, TCP/IP protocols, and network security, with a track record of improving operational processes and client satisfaction.
Overview
5
5
years of professional experience
Work History
Senior Associate Consultant
Infosys Limited
06.2025 - Current
- Managed Chalhoub Group Dubai Project, delivering network solutions for clients.
- Configured and troubleshot Cloud firewalls including Cisco ASA , Cisco ACI and FortiGate.
- Gained experience with Oracle Cloud Infrastructure, Microsoft Azure, and AWS.
- Provided support for Cisco wireless devices, SD-WAN, and Cisco switches.
- Utilized Cisco Identity Services Engine, Umbrella, and Manage tool for network management.
- Employed Nagios, Meraki Dashboard, and OneReach for network monitoring and ticketing.
- Applied SSO concepts including SAML, OAuth, and OIDC.
- Implemented MFA basics and SCIM provisioning with various identity providers.
Network Engineer
Wipro Limited
08.2023 - 06.2025
- Managed Comcast Project, delivering network solutions and support for USA clients.
- Configured and troubleshot Cisco routers, switches, Meraki switches, and Aruba devices.
- Utilized DHCP, TCP/UDP, DNS, IPv4, and IPv6 protocols for effective network management.
- Maintained and configured FortiGate and Meraki firewalls to enhance security.
- Monitored network issues using Zabbix tools for proactive resolution.
- Collaborated across teams to ensure seamless network operations and communication.
- Executed basic scripting in Shell and Python to automate tasks.
- Performed React or browser-level debugging to troubleshoot client applications.
Advisor II Technical Support Engineer
Concentrix
03.2022 - 08.2023
- Knowledge of Palo Alto.
- Knowledge Of the OSI model and switching technologies(STP,VLAN,IPSLA,HSRP,VRRP)
- Collaborated with cross-functional teams to ensure seamless network operations.
- Delivered advanced technical support and troubleshooting services.
- Provided guidance for connectivity and network-related issues.
- Consistently met and exceeded SLAs while maintaining client satisfaction.
Associate Customer Operations (Application Support)
Zinko Logistics Pvt. Ltd.
03.2021 - 03.2022
- Provided end-to-end application support, ensuring smooth operations.
- Managed team responsibilities, including rosters and production data.
- Delivered effective solutions to enhance application performance.
Education
B.Tech/B.E. - Computer Science and Engineering
Shri Ram Institute of Technology
Jabalpur01.2019
Skills
- Networking: LAN
- Networking: WAN
- Networking: WLAN
- Networking: Cisco routers/switches
- Networking: Meraki switches
- Firewalls: Cisco SD-WAN
- Firewalls: Cloud FortiGate
- Firewalls: Cloud Cisco ASA
- Firewalls : Cisco FTD
- Firewalls : Palo Alto
- Firewalls : Checkpoint
- Protocols: DHCP
- Protocols: TCP/UDP
- Protocols: DNS
- Protocols: IPv4
- Protocols: IPv6
- Monitoring Tools: Zabbix
- Monitoring Tools: Nagios
- Monitoring Tools: OneReach
- Cloud Tools: Azure
- Cloud Tools: OCI
- Cloud Tools: AWS
- Additional: Mod-bus
- Additional: CAN
- Additional: RF
- Additional: IRU
- Additional: network security tools
- Additional : HTTP, HTTPS, cookies, sessions, REST APIs, and JSON
- Additional : Linux commands & file system:
- Additional : Java-based backend concepts:API calls, services, exceptions, stack traces
- SSO concepts (SAML/OAuth/OIDC)
- MFA basics
- SCIM provisioning
- Identity providers (Azure AD, Okta, Ping, Google, Keycloak)
- Understanding of networking concepts (reverse proxy, SSL, certificates)
Timeline
Senior Associate Consultant
Infosys Limited
06.2025 - Current
Network Engineer
Wipro Limited
08.2023 - 06.2025
Advisor II Technical Support Engineer
Concentrix
03.2022 - 08.2023
Associate Customer Operations (Application Support)
Zinko Logistics Pvt. Ltd.
03.2021 - 03.2022
B.Tech/B.E. - Computer Science and Engineering
Shri Ram Institute of Technology