Shubham Jain
Tundla
Summary
Dynamic operations specialist with a proven track record in streamlining processes and enhancing efficiency within the banking sector. Core competencies include business analysis, operational optimization, and technical proficiency. Aiming to leverage expertise to drive impactful change while fostering professional growth and continuous development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Branch Operations Executive
Ugro Capital
07.2024 - Current
- Currently working on loan disbursement processing with expertise in loan against property (~ 1 crore monthly).
- Streamlined branch operations, improving efficiency and reducing operational costs by 15%.
- Maintains customer databases, prepares files and processes loan transactions.
- Devised and launched a more efficient method for handling loan disbursements.
- Recognized as employee of the month for attaining a 5 crore disbursement within one month.
Team Member
ARCIS E-Services Pvt Ltd
08.2022 - 12.2022
- Addressed and resolved inbound customer calls, effectively resolving queries and concerns
- Interacted with customers to understand and resolve their inquiries in a timely and professional manner
- Provided comprehensive information to customers regarding loan products and services, ensuring clarity and understanding
Transaction Processing Off
Mphasis
02.2019 - 03.2020
- Opening & Onboarding new accounts
- Coordination & Upkeeping client's Information
- Funds and securities transaction processing
- Awarded Best Employee of the Month (2019)
Education
B.Tech -
Bharati Vidyapeeth University
Pune01-2017
Skills
- Functional Knowledge Of Banking Domain
- Basic Knowledge Of Python
- API Testing Using Postman Tool
- Mysql
- Html And CSS
- Branch Operations
- Loan Processing
Certification
- Successfully completed 6 Months Diploma Course In Asp.Net From NIIT.
- 4 Months Online Course In Human Resource Management From Internshala.
Hobbies
- Reading
- Travelling
Timeline
Branch Operations Executive
Ugro Capital
07.2024 - Current
Team Member
ARCIS E-Services Pvt Ltd
08.2022 - 12.2022
Transaction Processing Off
Mphasis
02.2019 - 03.2020
B.Tech -
Bharati Vidyapeeth University
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