Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

SHUBHAM JAIN

Hyderabad

Summary

Highly-motivated professional with a proven track record in finance, mortgage and customer engagement. Exceptional interpersonal skills with a focus on understanding and meeting customer needs. Experienced in representing prominent brands and achieving sales goals within dynamic team environments.

Overview

7
7
years of professional experience

Work History

Senior Process Executive

COGNIZANT TECHNOLOGY SOLUTIONS
08.2022 - 06.2024
  • Offer support to major corporations for Google Cloud Platform via email or phone
  • Manage cases created by Google employees on behalf of clients, ensuring optimal support
  • Configure and optimize cloud environments for performance and cost-efficiency
  • Collaborate with various Google professionals to troubleshoot and resolve client issues
  • Possess hands-on experience in monitoring usage across Google Cloud services such as BigQuery, Compute Engine, Looker, and Storage and database

Senior Analyst

FIRST SOURCE SOLUTIONS
04.2021 - 06.2022
  • Data Analysis: Lead complex data analysis projects, identifying trends, and insights to inform business decisions
  • Team Leadership: Mentor and guide junior analysts, providing guidance and oversight
  • Stakeholder Management: Communicate findings and recommendations to senior leadership and stakeholders
  • Project Management: Plan, execute, and deliver high-priority projects, ensuring timely and within-budget completion
  • Strategic Planning: Contribute to organizational strategy development, using data-driven insights

ML Data Associate

AMAZON DEVELOPMENT CENTRE
06.2019 - 01.2021
  • Data Annotation: Label and annotate large datasets to prepare them for use in ML model training
  • Data Quality Assurance: Review and validate data to ensure accuracy, consistency, and quality
  • Model Evaluation: Test and evaluate ML models to identify areas for improvement
  • Data Augmentation: Create new data samples to augment existing datasets and improve model performance
  • Linguistic Analysis: Analyze language patterns and provide insights to improve model understanding

Wells Fargo
07.2017 - 06.2019
  • I was responsible for processing bonds in the form of mortgage backed securities in a timely and accurate manner and for reporting bond payment and other information to the investors and also responsible for the monthly processing of residential mortgage-backed securities distribution reports and payment to the investors
  • Complete the SEI (Simulated Environments Incorporated application) transfer from one SEI account to another within the same deal
  • The EGS team will review the BPM task that will detail the SEI accounts that require the transfer, the amount, and the date of the transfer; EGS will then complete the transfer task within BPM using the procedures and instructions
  • Check BPM to see if there are any duplicate wires or transfers completed for the deal listed in the BPM task
  • Follow procedures and the information listed in the BPM task to setup/input the wire information (wire amount and date); using the current PACS template already created for the deal listed in the task (they will not create any new templates)
  • Once the wire is created in PACS by the EGS team, the task will be sent onshore for review, where the onshore team members will review and initiate the PACS wire using the PACS template

Education

Bachelor of Commerce -

Rishi Degree College
Hyderabad, India
04-2016

Intermediate Certificate - Commerce

St Francis Xavier Junior College
04-2013

High School Diploma -

St Joseph's Public SchooL
Hyderabad, India
06-2011

Skills

  • Financial statement preparation and analysis
  • Financial modeling and forecasting
  • Client Needs Assessment and Engagement
  • Team Collaboration and Support
  • Microsoft Office Intermediate Level
  • Quality Assurance
  • Business process improvement

Websites

Accomplishments

  • Rated 'Exceeds all expectations' in annual performance review for 2023
    (Cognizant technology solutions).
  • Awarded 'Unicorn - for spearheading high performance and quality' for
    2022 (First Source Solution).

Timeline

Senior Process Executive

COGNIZANT TECHNOLOGY SOLUTIONS
08.2022 - 06.2024

Senior Analyst

FIRST SOURCE SOLUTIONS
04.2021 - 06.2022

ML Data Associate

AMAZON DEVELOPMENT CENTRE
06.2019 - 01.2021

Wells Fargo
07.2017 - 06.2019

Bachelor of Commerce -

Rishi Degree College

Intermediate Certificate - Commerce

St Francis Xavier Junior College

High School Diploma -

St Joseph's Public SchooL

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SHUBHAM JAIN