Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Shubham  Jain

Shubham Jain

Bengaluru,KA

Summary

Dynamic Customer Relations Manager at Niyo Solutions, adept at fostering client loyalty through exceptional problem-solving and active listening. Leveraged financial acumen to enhance product development, driving repeat business and client satisfaction. Proven leadership in cross-functional communication, ensuring timely resolutions and strong client partnerships.

Overview

1
1
Certification

Work History

Customer Relations Manager

Niyo Solutions
07.2025 - Current
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
  • Contributed to product development efforts by providing insights on consumer preferences gathered from direct client interactions and feedback analysis.

Education

High School Diploma -

Jain Sr. Sec. School
Alwar, Rajasthan
05-2019

Bachelor of Science -

Shri Adinath Jain College
Alwar, Rajasthan
07-2022

MBA - Accounting And Finance

Alliance University
Bengaluru, Karnataka
01-2025

Skills

  • Proficient in Microsoft Office
  • Leadership and team collaboration
  • Client relationship management
  • Cross-functional communication
  • Financial acumen
  • Good judgment
  • Problem-solving abilities
  • Active listening
  • Verbal and written communication

Certification

  • Secured 1st rank in bachelor of commerce

Recognized for exceptional academic performance, commitment, and unwavering dedication to my Studies.


Languages

English
Hindi

Timeline

Customer Relations Manager

Niyo Solutions
07.2025 - Current

High School Diploma -

Jain Sr. Sec. School

Bachelor of Science -

Shri Adinath Jain College

MBA - Accounting And Finance

Alliance University
Shubham Jain