Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Shubham Jindal

Shubham Jindal

Mansa

Summary

Driven professional with a proven track record at Intelenet Global Services, excelling in customer service and request management. Demonstrated strong work ethic and goal-oriented approach by effectively solving customer issues, leading to high satisfaction rates. Skilled in performance tracking and call center operations, ensuring efficient and prompt resolution of inquiries.

Overview

1
1
year of professional experience
1
1
Certification

Work History

CSA

Intelenet Global Services
12.2016 - 05.2018
  • Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
  • Connected with customers by listening to concerns and answering questions.
  • Utilized problem-solving skills to address customer queries and complaints.
  • Promptly responded to inquiries and requests from prospective customers.

Education

Bachelor Of Accountancy - Accounting And Business Management

Lovely Professional University
Phagwara
02.2016

12th - Commerce

D.A.V Senior Secondary School
Mansa
04.2009

10th -

D.A.V Senior Seconday School
Mansa
04.2007

Skills

  • Strong Work Ethic
  • Goal-Oriented
  • Performance Tracking
  • Request management
  • Call center experience

Certification

CERTIFIED COURSE IN COMPUTER FUNDAMENTALS & OFFICE APPLICATIONS 2015 (A grade)

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)

Timeline

CSA

Intelenet Global Services
12.2016 - 05.2018

Bachelor Of Accountancy - Accounting And Business Management

Lovely Professional University

12th - Commerce

D.A.V Senior Secondary School

10th -

D.A.V Senior Seconday School

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Shubham Jindal