Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SHUBHAM KAPOOR

Gurgaon

Summary

Experienced account management professional with a strong track record in client relations, strategic planning, and revenue growth. Known for fostering team collaboration and achieving results, and adaptable to changing business needs. Skilled in relationship building, negotiation, and project management.

Overview

6
6
years of professional experience

Work History

Key Account Manager

Zomato
Gurgaon
01.2024 - Current
  • Driving digital media sales for Zomato’s non-restaurant ads inventory across key accounts nationally.
  • Built and maintained strong relationships with agencies and clients, ensuring long-term partnerships.
  • Consistently overachieving monthly sales targets, surpassing revenue goals and driving growth.

Coach Manager

Leverage Edu
Gurgaon
05.2022 - 11.2022
  • Hands-on experience in cross-functional team leadership and imparting training to 10+ subordinates, responsible for providing end-to-end solutions to students.
  • Implemented KPIs and learning dashboards that led to a 50% improvement in goal completion rates across departments.

Account Development Manager

Adobe Systems Incorporated
Noida
03.2021 - 04.2022
  • Collaborated with cross-functional teams to identify new business opportunities and expand market share.
  • Managed a diverse portfolio of clients, ensuring their needs were met and expectations exceeded.

Senior Learning Consultant

Great Learning
Gurgaon
05.2020 - 04.2021
  • Advised individual learners on career development and personal growth opportunities through tailored upskilling course recommendations.
  • Managed the full B2C sales funnel—from lead qualification and needs assessment to course recommendation and closing.

Business Development Associate

BYJU's - The Learning APP
Gurgaon
06.2019 - 06.2020
  • Boosted revenue by bringing in and cementing relationships with new clients, and optimizing services of existing customer accounts.
  • Overachieving monthly targets helps my team achieve the revenue goals.

Education

MBA - Leadership And Management

Christ University
Bangalore
05-2019

BBA - Business Management

National PG College
Lucknow
05-2017

General Studies

City Montessori School
Lucknow
06-2014

Skills

  • Digital media sales
  • Customer relationship management
  • Sales forecasting
  • Cross-functional collaboration
  • Revenue growth
  • Account management
  • Client retention
  • Negotiation skills
  • Client relationship building
  • CRM software proficiency

Languages

Punjabi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Elementary (A2)
A2

Timeline

Key Account Manager

Zomato
01.2024 - Current

Coach Manager

Leverage Edu
05.2022 - 11.2022

Account Development Manager

Adobe Systems Incorporated
03.2021 - 04.2022

Senior Learning Consultant

Great Learning
05.2020 - 04.2021

Business Development Associate

BYJU's - The Learning APP
06.2019 - 06.2020

MBA - Leadership And Management

Christ University

BBA - Business Management

National PG College

General Studies

City Montessori School

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SHUBHAM KAPOOR