Shubham Kumar

• Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores Number%.
• Delivered messages, mail and packages left for guests to hotel rooms.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Greeted new customers, discussed specials, and took drink orders.
• Upsold appetizers, drinks and desserts to increase restaurant profits.

•Cleaning and setting tables and placing seasonal decorations, candles, and table cloths.

•Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender.

•Keeping menus clean and presenting them to customers.

•Stocking wait staff serving stations with napkins, utensils, trays, and condiments, and assisting the wait staff with all aspects of service.

•Clearing tables and preparing them for the next customers.

•Scraping food from dirty dishes, pots, pans, plates, flatware, and glasses, washing dirty dishes, and putting them away.

•Assisting with sweeping, mopping, and polishing the restaurant, bar, kitchen, and equipment.

•Transporting used linen to or from the laundry or housekeeping section.

Assisting with unloading and storing stock.