Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shubham Kumar

Dehradun

Summary

Certified Scrum Master with over 6 years of experience managing end-to-end IT project lifecycles across the banking and financial services domain. Proven expertise in leading Agile teams, facilitating Scrum ceremonies, managing vendors, and aligning delivery with strategic goals. Skilled in project budgeting, forecasting, and financial tracking, with a strong command of Agile methodologies including Scrum, Kanban, and SAFe. Effective in collaborating with cross-functional teams, mitigating risks, and driving Agile maturity and continuous improvement across programs.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Scrum Mater / Test Analyst

INFOSYS
02.2024 - Current

- Led the end-to-end project lifecycle for multiple digital banking initiatives including loan origination, payments processing, and fraud monitoring systems.


- Acted as Scrum Master for cross-functional teams, facilitating sprint planning, daily stand-ups, retrospectives, and reviews.


- Collaborated with developers, QA, business analysts, and stakeholders to ensure timely and high-quality delivery.


- Ensured adherence to Agile best practices using Scrum and SAFe frameworks, resulting in consistent delivery of business value.


- Tracked team velocity, sprint progress, and KPIs using Jira and Confluence dashboards; reported performance to senior management.


- Implemented proactive risk mitigation strategies and managed change requests to ensure project stability.


- Coordinated with vendors and offshore teams for cost-effective resource utilization and smooth integration.


- Guided teams through Agile coaching to increase Agile maturity and team autonomy.


- Contributed to project cost forecasting, tracking, and delivery against budget.

Scrum Master / Software Test Engineer

Actionable Science Labs
2023 - 2024

- Facilitated Agile ceremonies and contributed to project delivery of conversational AI products.


- Assisted in backlog refinement, sprint tracking, and sprint metrics reporting.


- Supported stakeholder communication across product, testing, and development teams.


- Managed QA deliverables across Agile sprints, ensuring coverage and completeness.


- Drafted BRDs and FRDs based on business input and stakeholder interviews.


- Participated in budgeting meetings for QA resource allocation and tool procurement.


- Worked closely with leadership to align QA priorities with delivery goals.


- Designed and executed test cases across web and banking applications.


- Supported Agile sprints through regression testing, UAT, and defect tracking.


- Delivered detailed QA reports that influenced sprint planning and prioritization.

Senior Software Tester

TorcAI DigitalMedia Pvt Ltd, Dehradun, India
2022 - 2023
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.


  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.


  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.


  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.


  • Collaborated with QA team to test software quality through manual and automated testing.
  • Optimized test cases to maximize success of manual software testing.


  • Supported test review, defect control and configuration management within delivery pipeline.


  • Developed efficient technical solutions to resolve wide range of business problems.

Quality Analyst

Rubicoit
2022 - 2022
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.


  • Developed and maintained quality assurance procedure documentation.


  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions.


  • Developed and maintained defect databases for known issues.


  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.


  • Kept scripts and test cases updated with current requirements.

Scrum Master / Software Test Engineer

Actionable Science Labs
2018 - 2022
  • Guided teams through Agile coaching to increase Agile maturity and team autonomy.


  • Contributed to project cost forecasting, tracking, and delivery against budget.


  • Supported organizational Agile transformation goals by organizing Agile workshops and assessments.


  • Managed stakeholder expectations and business requirements across cross-functional financial systems.


  • Advised developers on problems with databases, performance and other issues.


  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.


  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.


  • Developed and maintained defect databases for known issues.

Education

MCA - Computer Applications Development

DIT UNIVERSITY
DEHRADUN
01-2018

BCA - Computer Applications Development

IMS UNISON UNIVERSITY
DEHRADUN
01-2016

Skills

    Agile Project Management: End-to-End Delivery, Sprint Planning, Agile Coaching, Scrum, SAFe, Kanban
    Banking/Finance Expertise: Credit Risk, Payments, Loan Processing, Regulatory Compliance
    Project Controls: Budgeting, Forecasting, Financial Tracking, Procurement
    Collaboration Tools: Jira, Confluence, Azure DevOps, MS Project
    Testing Skills: Test Planning, UAT, Functional & Regression Testing, QA Strategy
    Soft Skills: Stakeholder Management, Cross-functional Leadership, Conflict Resolution, Communication

Certification

  • PSM I – Professional Scrum Master (Scrum.org)
  • PSM I – Professional Scrum Master (Scrum.org)
  • ISTQB Foundation Level

Timeline

Scrum Mater / Test Analyst

INFOSYS
02.2024 - Current

Scrum Master / Software Test Engineer

Actionable Science Labs
2023 - 2024

Senior Software Tester

TorcAI DigitalMedia Pvt Ltd, Dehradun, India
2022 - 2023

Quality Analyst

Rubicoit
2022 - 2022

Scrum Master / Software Test Engineer

Actionable Science Labs
2018 - 2022

MCA - Computer Applications Development

DIT UNIVERSITY

BCA - Computer Applications Development

IMS UNISON UNIVERSITY
Shubham Kumar