Certified Scrum Master with over 6 years of experience managing end-to-end IT project lifecycles across the banking and financial services domain. Proven expertise in leading Agile teams, facilitating Scrum ceremonies, managing vendors, and aligning delivery with strategic goals. Skilled in project budgeting, forecasting, and financial tracking, with a strong command of Agile methodologies including Scrum, Kanban, and SAFe. Effective in collaborating with cross-functional teams, mitigating risks, and driving Agile maturity and continuous improvement across programs.
- Led the end-to-end project lifecycle for multiple digital banking initiatives including loan origination, payments processing, and fraud monitoring systems.
- Acted as Scrum Master for cross-functional teams, facilitating sprint planning, daily stand-ups, retrospectives, and reviews.
- Collaborated with developers, QA, business analysts, and stakeholders to ensure timely and high-quality delivery.
- Ensured adherence to Agile best practices using Scrum and SAFe frameworks, resulting in consistent delivery of business value.
- Tracked team velocity, sprint progress, and KPIs using Jira and Confluence dashboards; reported performance to senior management.
- Implemented proactive risk mitigation strategies and managed change requests to ensure project stability.
- Coordinated with vendors and offshore teams for cost-effective resource utilization and smooth integration.
- Guided teams through Agile coaching to increase Agile maturity and team autonomy.
- Contributed to project cost forecasting, tracking, and delivery against budget.
- Facilitated Agile ceremonies and contributed to project delivery of conversational AI products.
- Assisted in backlog refinement, sprint tracking, and sprint metrics reporting.
- Supported stakeholder communication across product, testing, and development teams.
- Managed QA deliverables across Agile sprints, ensuring coverage and completeness.
- Drafted BRDs and FRDs based on business input and stakeholder interviews.
- Participated in budgeting meetings for QA resource allocation and tool procurement.
- Worked closely with leadership to align QA priorities with delivery goals.
- Designed and executed test cases across web and banking applications.
- Supported Agile sprints through regression testing, UAT, and defect tracking.
- Delivered detailed QA reports that influenced sprint planning and prioritization.
Agile Project Management: End-to-End Delivery, Sprint Planning, Agile Coaching, Scrum, SAFe, Kanban
Banking/Finance Expertise: Credit Risk, Payments, Loan Processing, Regulatory Compliance
Project Controls: Budgeting, Forecasting, Financial Tracking, Procurement
Collaboration Tools: Jira, Confluence, Azure DevOps, MS Project
Testing Skills: Test Planning, UAT, Functional & Regression Testing, QA Strategy
Soft Skills: Stakeholder Management, Cross-functional Leadership, Conflict Resolution, Communication