Shubham Lamba
Ghaziabad
Summary
Dynamic professional with a proven track record at Mahindra Holidays & Resorts Limited, excelling in relationship building and strategic marketing. Leveraged market research and analysis skills to enhance customer relationships and drive sales growth. Demonstrated expertise in negotiation and time management, significantly contributing to market expansion and client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Relationship Manager
Mahindra Holidays & Resorts Limited
New Delhi
12.2024 - Current
- Analysed client financial statements to offer tailored advice and products.
- Assisted in creating displays to promote products.
- Utilized CRM systems to track customer interactions and sales opportunities.
Client Relationship Executive
Mind Shaper Technologies Pvt. Ltd.
Gurgaon
06.2023 - 11.2024
- Provided customer service support to clients, responding quickly and accurately to inquiries
- Processed client orders promptly, ensuring accuracy and quality of service
- I managed customer relationships through consultative sales techniques to attain individual sales goals
- Showcased product features and benefits to drive sales
- Converted cold leads to expand territory and negotiate profitable contracts
Marketing Executive Intern
Maruti Suzuki Nexa
Ghaziabad
08.2022 - 09.2023
- Developed and implemented marketing strategies to increase brand awareness
- Created promotional materials such as brochures, flyers, advertisements
- Conducted market research and analyzed data to identify potential opportunities for growth
- Designed and maintained company website content including blogs, press releases, product information
- Prepared reports on customer trends and feedback for management review
Internship Student
Future Retail Group
- Project planning and development; Demonstrated outstanding product knowledge to achieve high customer satisfaction levels
- Produced high-volume orders to effectively meet customer demand
- Customised service offerings to accommodate consumer needs
- Identified and analyzed potential customer base to develop strategies for increasing sales
Education
Bachelor of Business Administration - International Business Management & Marketing
Institute of Management Studies
Ghaziabad, India06.2023
High School Diploma -
Swarajaya Senior Secondary School
Alwar, India01.2020
Secondary Education -
St Xaviers High School
Nagpur, India01.2017
Skills
- Time Management Skills
- Product Promotion
- Strategic Marketing
- Market Trends Analysis
- Relationship Building
- Market Research
- Analysis
- Customer Relationship Management
- Negotiation techniques
- Budget management
Certification
- MBA Prep Foundation, IIMBx
- Foundations of Project Management, Google (Coursera)
- The Fundamentals of Digital Marketing, Google Digital Garage
- Digital Advertising Certified, HubSpot Academy
- Communication Skills, TCS (TATA Consultancy Services)
- Introduction to Digital Marketing, Great Learning
Timeline
Relationship Manager
Mahindra Holidays & Resorts Limited
12.2024 - Current
Client Relationship Executive
Mind Shaper Technologies Pvt. Ltd.
06.2023 - 11.2024
Marketing Executive Intern
Maruti Suzuki Nexa
08.2022 - 09.2023
Internship Student
Future Retail Group
Bachelor of Business Administration - International Business Management & Marketing
Institute of Management Studies
High School Diploma -
Swarajaya Senior Secondary School
Secondary Education -
St Xaviers High School
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