Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Interests
Languages
Accomplishments
Affiliations
Timeline
Generic
SHUBHAM MUDHOLKAR

SHUBHAM MUDHOLKAR

Kalyan, Mumbai, Maharashtra

Summary

Hardworking Employee with Customer Service, Multitasking, and Time Management Abilities. Dedicated to giving every Customer a Positive and Memorable Experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Relationship Manager (Automobile)

Tejpal Motors (Morris Garages)
Thane, Mumbai, Maharashtra
02.2024 - Current
  • Analyzed customer needs and preferences to recommend Appropriate Products.
  • Worked with fellow sales team members to Achieve Group Targets.
  • Ensured customer satisfaction by providing follow-up Support after Purchases.
  • Provided detailed Product information to customers, including Features, Prices, and Availability.

Relationship Manager (Automobile)

Automotive Manufacturers Pvt. Ltd. (Suzuki Nexa)
Dombivali, Mumbai, Maharashtra
10.2022 - 01.2024
  • Resolved problems, improved operations and provided exceptional service.
  • Developed and maintained Strong Relationships with clients to ensure Satisfaction and Loyalty.
  • Identified customer Needs, developed customized solutions, and provided Knowledgeable Advice.
  • Delivered services to customer locations within specific Timeframes.
  • Proved successful working within tight Deadlines and a fast-paced environment.
  • Achieved client loyalty through Quality, Productivity, Service and Proactive Management.

Operation Manager (FMCG)

Quantum Marketing Services
Kalyan, Mumbai, Maharashtra
09.2021 - 09.2022
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Maintained up-to-date Records of all operational activities in accordance with Company Policies and procedures.
  • Analyzed customer feedback data to identify areas of improvement in operations.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Coordinated with vendors and suppliers to optimize Supply Chain Performance.

Customer Relationship Manager (FMCG)

PSP Distribution Services
Kalyan, Mumbai, Maharashtra
10.2016 - 09.2019
  • Responded promptly to Emails, Phone Calls, and other forms of Communication from customers.
  • Cultivated Strong Relationships with customers by providing Personalized Attention.
  • Created and managed Customer Relationship Management Databases.
  • Analyzed customer data to identify potential problems or Areas of Improvement.
  • Generated Reports on customer Feedback and identified areas of improvement.

Education

MBA - Marketing & Finance

Angadi Institute of Technology & Management
Belgavi, Karnataka (Bangalore University)
08-2021

Bachelor of Science - Computer Science

L.D.Sonawane College, Kalyan
Kalyan, Mumbai (Mumbai University)
04-2019

Skills

  • Sales & Social Media Marketing
  • Strategic Planning & Promotion
  • Video Content Development
  • Customer Relationship Management
  • Operations Management
  • Business Development
  • Client Acquisition

Additional Information

MBA Marketing & Finance | Social Media Influencer | Model | YouTuber | Digital Content Creator

Certification

  • Born On Instagram, Instagram Creator Course - Completion ID: 72604022
  • Digital Marketing, Google Digital Garage, [Pursuing]

Interests

  • Content Creation
  • Automotive Enthusiast

Languages

  • English
  • Hindi
  • Marathi

Accomplishments

  • Content Creator Certification Award - 1 Lakh Followers On Moj App.
  • Second Prize In Short Film as a Best Actor & Director in Intercollegiate Competition.
  • POP-UP LIVE ADS - Advertisement on Shemaroo Marathibana, QMarathiTV, Chingari, Sharechat, Rummy Circle, WINZO, Bajaj Finserv, Flipkart, Amazon & Thumsup.
  • 700K+ Followers On Short Videos App - Moj, Chingari (Verified), Rizzle (Verified), Josh, Trell.
  • Monetized YouTube Channel.

Affiliations

  • MBA Marketing & Finance | Social Media Influencer | Model | YouTuber | Digital Content Creator

Timeline

Relationship Manager (Automobile)

Tejpal Motors (Morris Garages)
02.2024 - Current

Relationship Manager (Automobile)

Automotive Manufacturers Pvt. Ltd. (Suzuki Nexa)
10.2022 - 01.2024

Operation Manager (FMCG)

Quantum Marketing Services
09.2021 - 09.2022

Customer Relationship Manager (FMCG)

PSP Distribution Services
10.2016 - 09.2019

MBA - Marketing & Finance

Angadi Institute of Technology & Management

Bachelor of Science - Computer Science

L.D.Sonawane College, Kalyan

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SHUBHAM MUDHOLKAR