SHUBHAM PANJA
Infrastructure Engineer - UC4 Admin
Noida
Summary
Decisive Engineering Manager experienced in providing professional services and delivering impactful solutions in high-pressure environments. Achieved objectives through strategic thinking and hands-on experience while managing multiple responsibilities and satisfying demanding clients. Focused on enhancing organizational performance and driving success in fast-paced settings.
Overview
3
3
Languages
4
4
years of professional experience
Work History
Infrastructure Engineer 1A
Sopra Steria
Noida, India
03.2023 - Current
- My role as an Infrastructure Engineer is to build, deploy, and maintain the IT infrastructure of the organization, including its networks, servers, and cloud services.
- Job Scheduling: Automating, defining, and scheduling complex batch workflows, file transfers, and dependencies.
- System Management: Installing and patching Automation Engine components, agents, and Web Interfaces.
- User and Access Management : Defining authorization levels, privileges, and user catalogs within the system.
- Monitoring and Troubleshooting: Tracking job failures, debugging errors, and resolving performance bottlenecks.
- Integration: Managing connections with SAP, LDAP, databases, and ITSM tools, like ServiceNow.
- Worked flexible hours across night, weekend, and holiday shifts.
L1 Engineer
MOVATE
Chennai, India
01.2022 - 02.2023
- operated as Aruba ClearPass support engineer
- Troubleshot and corrected technical problems for end-users, improving overall system performance.
- Enhanced network efficiency through implementation of effective troubleshooting and problem-solving techniques.
- Coordinated effective communication between teams through provision of expert assistance for network connectivity challenges.
- Mentored junior engineers through training and support initiatives, promoting skill growth within team
- Created comprehensive documentation for technical procedures facilitating enhanced knowledge transfer within department.
- Assessed new tools and technologies, recommending solutions aligned with organizational objectives for enhanced efficiency
Education
Master certificate course - Automation and Process Control
CTTC
Bhubaneswar05-2019
B-Tech - Electrical Engineering
DR. B. C. ROY Engineering
West Bengal 04.2001 -
Diploma - Electrical Engineering
The New Horizons Institute Of Technology
West Bengal05-2015
Class 10 - ICSE
Pranavananda Vidyamandir
West Bengal04-2012
Skills
ARUBA CLEAR PASS, Airwave
Control M , Centreon ,
NIC, CONTROLLER , SWITCH , NAT, RF, DNS
Interests
Watching And Playing Football, Playing chess, Knowing new technologies
Accomplishments
AZURE AZ-104
Credential ID: 85A93F923361065F
Certification number: Y63895-9C7E29
Earned on: May 18, 2024
Expires on: May 19, 2027
AWS Certified Solutions Architect - Associate
Validation Number - c3ae68c19e9d4794a2342b15769086d2
Validate At - https://aws.amazon.com/verification
Issue Date - December 19, 2024
Expires on: December 19, 2027
Software
UC4 Admin
Control-M
Centreon
ARUBA CLEAR PASS, Airwave
SNOW
Jira
AZURE
AWS
Timeline
Infrastructure Engineer 1A
Sopra Steria
03.2023 - Current
L1 Engineer
MOVATE
01.2022 - 02.2023
B-Tech - Electrical Engineering
DR. B. C. ROY Engineering
04.2001 -
Master certificate course - Automation and Process Control
CTTC
Diploma - Electrical Engineering
The New Horizons Institute Of Technology
Class 10 - ICSE
Pranavananda Vidyamandir