Shubham Raj

Results-driven Team Leader known for high productivity and efficient task completion. Skilled in strategic planning, conflict resolution, and performance optimization. Excel in leadership, communication, and problem-solving to achieve team goals. Ready to leverage abilities in organization and motivation to drive success in fast-paced environments.

• Awarded as Best Volunteer for Pratha Foundation.
• Awarded as Top Collector -2021
• Awarded as Best Negotiator 2022.

• Certified & Licensed in Gamba Kaizen : A commonsense Approach to Continuous Improvement.
• Certified & Licensed in Leadership Tips, Tactics, and Advice.
• Certified in Power BI : Dashboard for Beginners.
• Certified & Licensed in Root Cause Analysis : Getting to the Root of Business Problems.
• Certified in The Art of Leadership.

• LiveVox - LiveVox helps large-scale contact center operations, such as financial services, healthcare, and telecom companies manage customer interactions more efficiently, reduce costs, and improve customer satisfaction by providing agents with the tools they need to handle calls and other interactions effectively.
• TCN - TCN has the technology, industry expertise, and contact center experience to help your organization succeed. Whether you use TCN for inbound, outbound, or a blended omnichannel solution, you can rest assured you’ll have the support and tools you need — regardless of application or business.
• Debt Master- Debtmaster®360 is a complete collections ecosystem that’s tailored to your business. We seamlessly combine core collection software, a robust database, and a specialized real-time phone and dialing system. Our platform is the industry’s most comprehensive and efficient solution, reducing payroll costs and increasing profit margins.
• Salesforce - Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.
• CSS Impact -CSS offers a full stack of financial technology platforms for loan origination, credit granting, revenue cycle management, billing, collections, legal and portfolio management that work as independent systems or collectively as a turn-key enterprise financial ecosystem.
• RCC -For over 40 years, Rural Computer Consultants have proudly served the Propane Fuel Industry. What was once just Brian and Kevin in a one-room office has grown to a 50+ person staff in three locations across the country. Rural Computer Consultants has celebrated nearly four decades serving the fuel and propane industry. RCC offers not only the robust and versatile Fuel Distribution System (FDS), but has also expanded to mobile fuel management (MOGO), Cloud Hosting, and sales and support of computer hardware to fuel distributors. Our customers are at the heart of all that we do. We are fueled by our customers and continue to innovate the best software and quickest support possible.
• Felid Routes - The platform automates all aspects of field service operations for enterprise and small business customers that span office management, advanced route optimization, payment processing, digital sales, marketing, and customer acquisition solutions that accelerate growth, streamline operations, increase customer retention .