Shubham Saxena
New Delhi
Summary
To achieve team leading position in hospitality industry by proper utilisation of my knowledge, leadership qualities and communication skills.
Overview
9
9
years of professional experience
Work History
Assistant Restaurant Manager
The Pasta Bowl Compnay
Gurugram
12.2025 - Current
- Managed daily restaurant operations and staff schedules, ensuring smooth service delivery.
- Provided leadership and direction to restaurant employees.
- Facilitated team meetings to address concerns and improve communication.
- Collaborated with kitchen staff to streamline food preparation processes.
- Coordinated inventory management and supply orders, maintaining optimal stock levels for restaurant supplies.
Food and Beverage Executive
Roseate House
New Delhi
04.2024 - 12.2025
- Enhanced guest engagement and satisfaction through exceptional service delivery
- Built and maintained courteous and effective working relationships.
- Completed day-to-day duties accurately and efficiently.
- Maintained clean, safe working environments to eliminate accident risks.
Team Leader
Hyatt Regency Delhi
Delhi
03.2023 - 03.2024
- Monitored team performance to identify improvement opportunities and implemented corrective actions that enhanced overall effectiveness.
- Resolved guest inquiries and complaints with professionalism and care.
- Ensured compliance with Hyatt's policies and quality standards consistently.
- Maintained a positive work environment that promoted collaboration between team members.
Food and Beverage Supervisor
FARZI CAFE
06.2022 - 03.2023
- Managed inventory and ensured stock levels met demand.
- Coordinated team schedules to optimize workflow efficiency.
- Audited cash drawers at the end of each shift to verify accuracy of transactions.
- Investigated guest complaints promptly and took corrective action as needed.
Bartender
PULLMAN and NOVOTEL DELHI AEROCITY
Delhi Aerocity
10.2021 - 10.2022
- Maintained stocked and organized bar for efficient service and customer satisfaction.
- Mixed cocktails and beverages according to standard recipes and guest preferences.
- Cleaned bar area promptly to create inviting atmosphere for customers.
- Assisted with stock counting, ordering and replenishing.
Food and Beverage Associate
TAJ BANGALORE
Bangalore
06.2018 - 10.2021
- Greeted new guest and offered immediate seating assistance and advised on menu options based on allergies and preferences..
- Maintained cleanliness and organization of front and back of house areas, ensuring efficient operations and a welcoming environment.
- Set tables with clean cutlery, crockery and glassware, enhancing the overall dining experience for guests.
Industrial Trainee
NOVOTEL BANGALORE
Bangalore
12.2016 - 03.2017
Education
B.Sc. - Hospitality and Hotel Administration
IHM Bathinda
Skills
- Restaurant operations
- Daily operations management
- Inventory management
- Cash handling
- Complaint resolution
- Guest relations
- Team building
- Effective communication
Disclaimer
I hereby declare that the above mentioned information is true to the best of my knowledge & belief. I bear the responsibility for the correctness of the above mentioned particulars.
Personal Information
Hobbies and Interests
- Love to watch and play Cricket and football.
- Surfing Internet and listening Music.
Timeline
Assistant Restaurant Manager
The Pasta Bowl Compnay
12.2025 - Current
Food and Beverage Executive
Roseate House
04.2024 - 12.2025
Team Leader
Hyatt Regency Delhi
03.2023 - 03.2024
Food and Beverage Supervisor
FARZI CAFE
06.2022 - 03.2023
Bartender
PULLMAN and NOVOTEL DELHI AEROCITY
10.2021 - 10.2022
Food and Beverage Associate
TAJ BANGALORE
06.2018 - 10.2021
Industrial Trainee
NOVOTEL BANGALORE
12.2016 - 03.2017
B.Sc. - Hospitality and Hotel Administration
IHM Bathinda