Shubham Singh
Basti
Summary
Dynamic leader with a proven track record in driving business growth and enhancing customer relationships at CHIFU AGRITECH PRIVATE LIMITED (Vegrow) and other leading companies. Excelled in e-commerce and team management, significantly improving sales operations and P&L tracking. Expert in developing strategic partnerships, with a keen focus on innovative sales process development and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Assistant Manager
CHIFU AGRITECH PRIVATE LIMITED (Vegrow)
Lucknow, Ayodhya,Gorakhpur
03.2024 - Current
- Conducted regular performance reviews for employees to identify areas of improvement.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Area Sales Manager
LIPKA Group of Companies
Gorakhpur
07.2023 - 02.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Business Development
CIEL HR Services Pvt.Ltd
Basti
08.2022 - 06.2023
- Company Overview: Gostor.com
- Gostor.com
- Developed financial models to forecast future performance of business units.
- Reviewed, analyzed and prepared payments for accuracy and completeness prior to processing.
- Monitored daily payment activity in order to identify any discrepancies or errors.
- Developed financial plans and strategies to meet client needs.
Own Business
Self
Ayodhya
02.2021 - 06.2022
- Developed comprehensive business plan to launch online store.
- Maintained inventory of physical goods available for sale online.
- Negotiated partnerships with distributors and suppliers to expand product offerings.
State Lead
Cresselia Tradeline limited
UP-East
11.2020 - 02.2021
- Company Overview: Munaffa
- Munaffa
- Assisted with the set-up and tear-down of equipment for each class.
- Organized team building activities such as races or group challenges throughout the semester.
- Instructed participants in skating skills, techniques and codes of conduct.
- Developed and implemented B2B marketing strategies to optimize customer acquisition and retention.
Team Lead
UDAAN.COM
Gorakhpur
07.2018 - 11.2020
- Company Overview: Hiveloop Technology Ltd
- Hiveloop Technology Ltd
- Conducted market research to identify trends, competitive insights, and opportunities for business growth.
- Managed the development of new products in collaboration with internal teams and external vendors.
- Analyzed customer data to create targeted campaigns and improve customer segmentation efforts.
- Provided leadership, guidance, and mentorship to junior team members as needed.
- Responded quickly to any issues that arose during the onboarding process for new customers.
Computer Operator-IT
Bajaj Hindustan Sugar Mills
Gonda
12.2017 - 07.2018
- Prepared summaries of daily work completed for review by supervisors.
- Organized files according to established procedures for easy retrieval later on.
- Updated existing records with new or revised information as needed.
- Checked source documents against entered data to ensure accuracy.
Education
Bachelor of Commerce -
DDU University
Gorakhpur01.2017
Intermediate -
UP Board
01.2014
High School -
UP Board
01.2012
Skills
- Sales Operations
- E-commerce
- Business Development
- Team Management
- Deal structuring
- Customer relationship development
- Sales process development
- P&L tracking
Itforum - Skills
Well versed with the concepts of MS Office (Word, Excel & PowerPoint) (CCC-2017)
Proficiencymatrix
Sales Operations, E-commerce, Business Development & Promotion Activity, Team Management, A dynamic professional with more than 6 years+ of rich experience in Sales Planning & Marketing, Sales & Marketing, Business Development, B2B, E-commerce, Key Account & Team Management. Well versed with brand management also sales promotion product launch as well. Possess excellent business acumen with skills to remain on the cutting edge. An effective communicator with excellent relationship building & interpersonal skills, strong analytical, problem solving & organizational abilities. Identifying prospective clients by extensive study of market trends and demand & supply analysis and mapping requirements adding to business growth. Organizing regular retailing activities by measuring performance for efficient functioning of retail operations.
Teammanagement - Skills
- Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of individuals & group targets.
- Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.
Languages
- HINDI
- ENGLISH
Personal Information
- Father's Name: Mr.DevendraPratap Singh
- Date of Birth: 09/23/97
- Marital Status: UNMARRIED
Timeline
Assistant Manager
CHIFU AGRITECH PRIVATE LIMITED (Vegrow)
03.2024 - Current
Area Sales Manager
LIPKA Group of Companies
07.2023 - 02.2024
Business Development
CIEL HR Services Pvt.Ltd
08.2022 - 06.2023
Own Business
Self
02.2021 - 06.2022
State Lead
Cresselia Tradeline limited
11.2020 - 02.2021
Team Lead
UDAAN.COM
07.2018 - 11.2020
Computer Operator-IT
Bajaj Hindustan Sugar Mills
12.2017 - 07.2018
Bachelor of Commerce -
DDU University
Intermediate -
UP Board
High School -
UP Board
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