Shubham Singh
Fatehpur
Summary
Dynamic Banking Customer Service Representative with a proven track record at Bank, excelling in transaction processing and client confidentiality. Recognized for enhancing customer satisfaction through effective credit solutions guidance and sales proficiency, while consistently identifying process improvements to elevate service quality. Committed to delivering exceptional results in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Banking Customer Service Representative
Bank
05.2023 - Current
- Trained staff on operating procedures and company services.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Identified and resolved discrepancies and errors in customer accounts.
- Sought ways to improve processes and services provided.
Education
B.A - B.A
Vidya Niketan Inter College
Vidya Niketan Inter College Rani Colony Skills
- Credit solutions guidance
- Client confidentiality
- Transaction processing
- Sales proficiency
- Refunds processing
Languages
Hindi
Intermediate (B1)
Timeline
Banking Customer Service Representative
Bank
05.2023 - Current
B.A - B.A
Vidya Niketan Inter College
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