Summary
Overview
Work History
Education
Skills
Interests
Timeline
Contact's
AccountManager
Shubham Yadav

Shubham Yadav

Quality Analyst
Pune,MH

Summary

Dynamic and results-driven MBA (Finance & Operations) professional with a 4.9-year track record in Operations Management. Proven ability to execute various claims processing tasks in a timely and accurate manner, demonstrating leadership qualities and a keen eye for detail.

Overview

1
1
Language
5
5
years of professional experience

Work History

Operations Analyst

Allstate Insurance Company
09.2021 - Current
  • Responsible for error-free premium processing.
  • Handled claims swiftly by making necessary changes, according to defined objectives.
  • Coordinated with various departments for smooth, timely processing.
  • Managed relationships with leaders for report generation.
  • Created weekly and monthly charts to track and present key metrics.
  • Mentored new joiners on company policies and procedures.
  • Handling accounts transactions and auditing the transactions for the team.
  • Keep track of the SLA for the team as an SME.
  • Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
  • Optimized operational efficiency by analyzing and streamlining processes.
  • Improved team productivity by implementing effective workflow strategies and time management techniques.
  • Created custom reports and visualizations to support decision-making processes.
  • Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
  • Supported supervisor and associated team members to maintain system functionality.
  • Reduced risk exposure by conducting thorough risk assessments and developing mitigation strategies.
  • Contributed to the successful launch of new products and services through rigorous testing and quality assurance checks.
  • Increased market share with strategic analysis and planning.
  • Monitored performance metrics regularly, identifying areas for improvement and initiating corrective actions as necessary.
  • Collaborated with cross-functional teams to develop comprehensive financial models for decision making.
  • Enhanced data accuracy through meticulous attention to detail in data management tasks.
  • Enhanced financial reporting accuracy by streamlining data collection and analysis processes.
  • Identified areas for cost reduction, implementing strategic changes to optimize profitability.
  • Actively participated in departmental meetings, sharing insights gleaned from data analysis to inform business decisions across the organization.

Education

PGDM - Finance

Rims
Pune
05.2021

Skills

Team Coordination

Reconciliation Actions

Cross-Functional Feedback

Premium Processing

Claims Management

Customer Relationship

Knowledge Management

Report Management

Account Payable/ Receivable

Stakeholder Management

Policies Management

SQL

Power BI

MS Excel

PowerPoint

Six Sigma Black Belt - Level 1

Business Development Analytics

MDP Six Sigma Course - IIM Indore Financial Analytics & Financial Module Credit Risk Management

Reporting skills

Operational efficiency

Workflow optimization

Data analysis

Process updates

Complaint handling

Interests

Account Payable/Receivable

Reconciliation

Insurance

S2P/P2P/R2R/OTC

Finance / Accounting

Audit

Timeline

Operations Analyst

Allstate Insurance Company
09.2021 - Current

PGDM - Finance

Rims

Contact's

(+91) 7507315790
Shubham YadavQuality Analyst