Shubham Gupta

Worked for a multinational education technology company where duties were:

• To create videos on various concepts of Physics up to graduation level.
• To review content provided by SMEs and provide quality feedback for improvement.
• Handling deliveries of content to client.
• Adapt various projects and handle content related to Physics to ensure high production and quality.
• Creating assessments related to different topics in Physics.
• Providing correct ratings to content created by subject experts.
• Mentored junior physicists, fostering supportive learning environment that encouraged professional growth and collaboration

• Solved queries of USA students for maths & physics.
• Provided explanations for physics and maths problems through chat process on client portal.
• Provided short sessions for maths and physics for particular topics where students had doubts.
• Collaborated with team members to achieve target results.
• Evaluated student progress regularly, providing timely feedback for continuous improvement in academic performance

Physics and mathematics, Live doubt solving for international students up to University level.

• Step-by-step explanation for every question according to guidelines.
• Maintaining a consistently good quality score for answers.
• Managed time efficiently in order to complete all tasks within deadlines

Worked for an education technology company where my duties were:

• Preparing unique questions for IIT JEE and NEET with all difficulty levels (easy, medium, hard).
• Providing solutions for NEET and IIT JEE questions.
• Assisting students with their doubts on live chat window for IIT JEE and NEET.
• Maintaining accuracy of solutions and questions created.
• Secondary tutor for solving doubts of students during live class.
• Paid attention to detail while completing assignments

• Content development (Short Notes CBSE & ICSE ), Preparing short notes for math and science up to grade 10 CBSE & ICSE board.
• Creating formula sheets for maths and science up to grade 10.
• Creating PPT and lesson plans for science up to grade 10 ( ICSE and CBSE).
• Organized collected information to produce well-written articles

Worked remotely for education outsourcing company where duties were:

• Authoring solutions to advanced-level problems for international students from physics and mechanical engineering.
• Providing clear solutions with explanations.
• LATEX coding for all mathematical expressions.
• Writing context and tagging questions with accuracy.

• Supported quality team members during corrective action updates.
• Reduced production defects by designing and executing comprehensive quality control processes.
• Facilitated process improvements to successfully decrease errors.
• Performed quality inspections and drafted reports to detail non-conforming material issues.
• Reduced production defects by designing and executing comprehensive quality control processes
• Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions
• Coordinated with quality control staff to complete inspections