Shubham Kumar Gupta
New Delhi
Summary
Specialize in talent acquisition and human resources management. Implemented successful recruitment strategies, managed diverse candidate pools, and facilitated efficient hiring processes in previous roles. Strong communication skills, adept at building relationships with internal teams and potential candidates. Showcased leadership by improving overall recruitment process to increase efficiency and candidate quality.
Overview
1
1
year of professional experience
Work History
US HEALTHCARE RECRUITER
MIDAS CONSULTING
Noida
01.2023 - 05.2023
- Created effective job postings to attract potential candidates with desired qualifications.
- Conducted phone screens with potential applicants and evaluated their qualifications.
- Scheduled interviews between the hiring manager and potential candidates.
- Maintained records of applicant information
- Collaborated with department managers to understand current staffing needs.
- Reviewed resumes, conducted reference checks, and verified credentials for potential hires.
Customer Support Executive
COGENT E SERVICES
Noida
04.2022 - 12.2022
- Delivered in-depth information regarding products and services.
- Resolved customer issues in a timely manner.
- Maintained detailed and accurate records of all customer interactions.
- Performed troubleshooting on technical problems.
- Developed solutions to address customer complaints.
- Answered customer inquiries via phone, email, and chat.
Education
Bachelor of Commerce -
JAMIA MILIA ISLAMIA
03-2024
Skills
- Resume Screening
- Candidate Sourcing
- Human Resources Support
- Employee Relations
- Relationship Building
- Problem-solving abilities
- Customer Relationship Management (CRM)
- Customer Relations
- Microsoft Office expertise
- Problem Resolution
Accomplishments
- Got many times '' employee of the month '' award.
- Promoted to higher escalation desk within 6 months.
Timeline
US HEALTHCARE RECRUITER
MIDAS CONSULTING
01.2023 - 05.2023
Customer Support Executive
COGENT E SERVICES
04.2022 - 12.2022
Bachelor of Commerce -
JAMIA MILIA ISLAMIA
Similar Profiles
FRANKLIN PHILIPSFRANKLIN PHILIPS
AI Product Consultant at Midas Consulting GroupAI Product Consultant at Midas Consulting Group
MARCEL KELLERMANNMARCEL KELLERMANN
Interim Manager/Head of Change Management at MIDAS EUROPEAN CONSULTINGInterim Manager/Head of Change Management at MIDAS EUROPEAN CONSULTING
MUHAMMED BOSSTANMUHAMMED BOSSTAN
Automotive Technician at Midas MufflerAutomotive Technician at Midas Muffler
Rakesh SharmaRakesh Sharma
Cloud Operations Manager at CloudEQ software Pvt LtdCloud Operations Manager at CloudEQ software Pvt Ltd
Ankit MishraAnkit Mishra
Assistant Revenue Manager at JüSTa Hotels & ResortsAssistant Revenue Manager at JüSTa Hotels & Resorts