Shubham Kumar Mishra
CSE
Surat, Gujarat
Summary
Organized candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Customer Support Executive
Teleperformance
Jaipur
07.2023 - 01.2024
- Handled international clients and solved their queries via e-mails in regards to software services.
- Worked for selling partner support team and provided personalized solutions to Customers
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Communicated regularly with clients to understand needs and resolve their queries and thus evaluate current product use and cross-sell new the services.
Teacher
CS Vidyabharti
Surat
12.2022 - 04.2023
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Planned and implemented integrated lessons to meet national standards.
Education
Bachelor Of Engineering - Mechanical Engineering
Gujarat Technological University
Surat 08.2019 - 07.2022
Diploma - Mechanical Engineering
Gujarat Technological University
Surat, Gujarat 07.2016 - 07.2019
Highschool -
Woodward Public School
Bhadohi, UPSkills
Relationship building and management
undefinedInternships
Interned at L&T MHI Power Boiler Ltd, from March 2023 to April 2023.
- Worked on UTM machine for tensile testing, flarring and flattening test.
- Calibrated measuring instruments as per NABL guidelines.
Interned at Renon India Pvt Ltd from January 2023 to February 2023 as a quality analyst.
- worked on lithium ion cells grading, sorting and assembling process.
Timeline
Customer Support Executive
Teleperformance
07.2023 - 01.2024
Teacher
CS Vidyabharti
12.2022 - 04.2023
Bachelor Of Engineering - Mechanical Engineering
Gujarat Technological University
08.2019 - 07.2022
Diploma - Mechanical Engineering
Gujarat Technological University
07.2016 - 07.2019
Highschool -
Woodward Public School
Similar Profiles
RAHUL PANDERAHUL PANDE
Technical Support Executive at TeleperformanceTechnical Support Executive at Teleperformance
Abhinandan SehajpalAbhinandan Sehajpal
Supervisor at TeleperformanceSupervisor at Teleperformance
MACKLYNE IMARYMACKLYNE IMARY
Customer Support Expert at TeleperformanceCustomer Support Expert at Teleperformance
Dominick De Jesus Urzola CachanDominick De Jesus Urzola Cachan
Customer Service Representative at TeleperformanceCustomer Service Representative at Teleperformance
AKSHAT KUMARAKSHAT KUMAR
Summer Trainee at Bharat Heavy Electricals LimitedSummer Trainee at Bharat Heavy Electricals Limited