Shubham M Shah
Mumbai
Summary
Seasoned Operations Manager with background in streamlining business processes to improve efficiency and profitability. Skilled at managing teams, reducing operational costs, and implementing strategic business plans. Strengths include leadership, problem-solving skills, and ability to make impactful decisions that drive company growth.
Overview
4
4
years of professional experience
Work History
Operations Manager
Leapup Edutech Private Limited
Mumbai
08.2024 - Current
- Developed key performance indicators to measure effectiveness of operational processes.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Created detailed reports on the performance of individual departments within operations.
Sales Manager
Leapup Edutech Private Limited
Mumbai
05.2023 - 07.2024
- Enhanced sales volume through skilled support to both new and inactive customers.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Created and presented monthly reports to management on sales performance.
Operations Executive
Leapup Edutech Private Limited
Mumabi
02.2021 - 04.2023
- Developed and implemented operational strategies to improve efficiency, reduce costs and increase customer satisfaction.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Education
Bachelor in Accounting And Finance
Mumbai University
Mumbai06-2023
HSC
Nirmala Memorial Foundation
Kandivali West Mumbai02-2020
SSC
Dr. S. Radhakrishnan International School
Borivali, Mumbai03-2018
Skills
- Marketing
- Performance reporting
- Performance monitoring
- Health and safety compliance
- Incidents management
- Production
- Operations oversight
- Process automation
- Team leadership
- Microsoft office expertise
- Business development understanding
- Management
Languages
English
First Language
Hindi
Advanced (C1)
C1
Gujarati
Advanced (C1)
C1
Timeline
Operations Manager
Leapup Edutech Private Limited
08.2024 - Current
Sales Manager
Leapup Edutech Private Limited
05.2023 - 07.2024
Operations Executive
Leapup Edutech Private Limited
02.2021 - 04.2023
Bachelor in Accounting And Finance
Mumbai University
HSC
Nirmala Memorial Foundation
SSC
Dr. S. Radhakrishnan International School
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