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Dynamic, customer-oriented operations leader with over five years of experience in customer service and team supervision. Demonstrates expertise in leading high-performing teams, optimizing processes, and efficiently resolving customer issues. Proficient in people management, quality assurance, and effective communication, both written and verbal. Excels in fast-paced, target-driven environments with a steadfast commitment to delivering outstanding customer experiences.

Experienced customer service professional with strong track record in managing high-volume call center environments. Demonstrates excellent communication skills, problem-solving abilities, and commitment to delivering top-notch customer experiences. Known for effective team collaboration, adaptability to changing needs, and consistently achieving measurable results. Skilled in conflict resolution, active listening, and utilizing CRM systems to enhance service efficiency. Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.

Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 8+ years of extensive leadership experience in BPO industry. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.
Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Results-driven finance professional with a strong foundation in investment analysis, financial modeling, and data analytics. Achieved AIR 7 in CMAT, reflecting exceptional analytical capabilities and a commitment to excellence. Demonstrated expertise in credit risk management at Bank of Baroda and financial analytics at VKI VAN, consistently delivering impactful insights. Proficient in utilizing data visualization tools such as Power BI to drive strategic decisions and optimize portfolios, with a passion for leveraging quantitative analysis and technology to address complex business challenges.

As an accomplished data analyst, expertise lies in the proficient collection, analysis, and interpretation of intricate data sets from diverse origins. Specialization involves recognizing trends and patterns in data, generating comprehensive reports and visual representations, and furnishing invaluable insights to facilitate data-driven decision-making.
Meticulous attention to detail, coupled with a profound comprehension of data analysis tools and methodologies, allows for the delivery of precise and actionable insights, enabling businesses to flourish. The focus encompasses various aspects such as customer behavior analysis, tracking and evaluation of marketing campaigns, and identification of growth opportunities, all aimed at assisting businesses in maximizing the potential of their data.

Performance-oriented Sales Leader offering exceptional record of achievement over 5+ year career. Tenacious sales manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

 Dynamic retail management professional with over a decade of experience in sales and operations. Proven expertise in enhancing store performance and driving significant sales growth while effectively leading diverse teams. Strong skills in inventory management and operational compliance, combined with a commitment to elevating customer service standards and team training initiatives. A history of developing robust training programs that consistently achieve high levels of customer satisfaction demonstrates a dedication to excellence in the retail environment. 

Diligent Teammate with experience of more than 6 years managing phone, online and consultative communications with customers. Proactively identified several opportunities and built strong relationships with current and prospective customers. Consistently exceeded customer support and service expectations by resolving issues quickly.

Dynamic customer service professional with a proven track record at Taskus, excelling in consultative sales and enhancing customer satisfaction. Skilled in Microsoft Office and adept at understanding customer needs, I successfully implemented strategies that reduced wait times and fostered strong client relationships, driving retention and loyalty.

PRIYA RAJPUT

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Customer Service Teammate

Senior Data Process Executive

Education

Master of Science - Chemistry

Bachelor of Science - Chemistry

MBA - Marketing Management

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Customer Service Teammate

Senior Data Process Executive

MBA - Marketing Management

Bachelor of Science - Chemistry

Master of Science - Chemistry

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