Shubham Tripathi
New Delhi,Delhi
Summary
Digital transformation and Management Consulting professional with 10 years of diverse experience across consulting, Project Management, Techno-functional documentation and Business Development. Adept in requirement gathering, data analysis, and stakeholder communication, with a proven track record of leading cross-functional teams and client deliverables. Passionate about driving results through strategic planning optimizing workflows, and driving automation-led efficiencies, with significant contributions across Government, Corporates, Microfinance, and Non-Profit sectors.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
Ernst & Young LLP
New Delhi, Delhi
03.2022 - Current
- Led requirement gathering for an AI-Data Sanity Tool and collaborated with cross-functional teams to prepare BRD document for anomaly detection modules, conversational AI use cases for data comparison b/w departmental dashboard, reports on PRAYAS, and PRAYAS dashboard.
- Developed UAT test cases (for functional and data testing), and presentation decks for stakeholder briefings, Secretary-level reviews, and PMO updates.
- Facilitated onboarding of schemes on PRAYAS in collaboration with DARPAN support team and government departments for efficient integration.
- Performed functional and data comparison testing between PRAYAS and native dashboards w.r.t Granularity and Periodicity to ensure KPI data updation and prepared detailed data mismatch and data lag reports.
- Drafted chatbot intents and validation frameworks for conversational AI systems (Google Dialogflow), ensuring alignment with user needs and model capabilities.
- Coordinated with the UP DARPAN team for functionality testing and data validation for DARPAN Gandhinagar Dashboard (under development).
- Researched and documented the Data Quality Index (DQI) framework and District Ranking methodology to assess onboarded schemes on data completeness, consistency, and timeliness.
Consultant
Deloitte Touche Tohmatsu India LLP
Patna, Bihar
08.2021 - 03.2022
- Generating reports from Core Application Software - CCTNS to fill multiple prescribed parameters of Integrated Investigation Forms (IIF's) in the PRAGATI dashboard.
- Standardized existing Functional Requirement Specification (FRS) documents aligned with CCTNS system upgrades in functionalities.
- Liaised with software development teams to translate user requirements into structured documentation, facilitating smooth deployment and testing.
- Supervised deployment and commissioning of 30+ hardware devices and connectivity accessories meeting project milestone.
- Compiled zone-wise site visit reports and reviewed the work done by System Integrator in more than 40+ Police stations.
- Monitored, prepared & responded to the chronology of incoming & outgoing communications of higher official about the project.
Project Coordinator & Business Development Executive
Small Town Brandits
New Delhi, Delhi
06.2018 - 08.2021
- Executed two large-scale training and awareness campaigns for government bodies, NGOs, and financial institutions including UNICEF, Uttarakhand Govt., Axis Bank, and Fusion Microfinance.
- Collaborated in designing and development of IEC materials, branding collaterals, and knowledge publications for financial institutions, government departments, and non-profits organizations.
- Built new client relationships and pitched creative business solutions, driving increased revenue and engagement in social impact projects.
- Managed complete event logistics including venue selection, transportation, budgeting, and vendor negotiations.
Technical Support Advisor
4Soft Technologies
Bhopal, Madhya Pradesh
02.2015 - 04.2018
- Maintain coordination between client and development team to manage client issues and providing solutions.
- Supported documentation for software troubleshooting, including FAQs, resolution steps, and user communication logs.
- Planned and organized project tasks, set timelines for deliverables, and conducted data collection, analysis, and document reviews to effectively address client requirements.
- Performed remote troubleshooting and documentation of client-reported technical problems.
Education
PGDBM - Marketing Management
NMIMS University
01.2021
B.E. - Mechanical Engineering
R.G.P.V University
01.2014
Skills
- Project Management
- Technical Documentation
- Requirement Gathering
- Business Analysis
- Account Expansion
- Business Development
- Stakeholder Management
- Data Analytics
- Visualization
- BI Tools
Self Declaration
I hereby declare that the above provided information is accurate and correct to the best of my knowledge and belief.
Certification
- PRINCE2 Agile (Project Management)
- ITIL V4 (Service Management)
- Gen-AI with MSFT Azure for Business (Ongoing)
Key Highlights
- Integrated AI-enabled data sanity tool for PRAYAS, which enhanced data accuracy, anomaly detection, and reduced manual efforts and improved decision-making efficiency for the client, while generating ₹1.33 crore in business impact for the firm (₹72 lakh in new sales + ₹61 lakh through project extension) in FY 2025-26.
- Recognized for delivering high-quality technical and functional solutions under tight timelines.
Timeline
Manager
Ernst & Young LLP
03.2022 - Current
Consultant
Deloitte Touche Tohmatsu India LLP
08.2021 - 03.2022
Project Coordinator & Business Development Executive
Small Town Brandits
06.2018 - 08.2021
Technical Support Advisor
4Soft Technologies
02.2015 - 04.2018
PGDBM - Marketing Management
NMIMS University
B.E. - Mechanical Engineering
R.G.P.V University