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Associate Principal Engineer

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Dynamic Operations Executive with a proven track record at EXL Services PVT LTD., specializing in policy development and data analysis. Expert in enhancing client relationships and ensuring regulatory compliance, leading to increased client satisfaction. Adept at adjusting commissions and crafting tailored endorsements, demonstrating strong attention to detail and effective communication skills.

Obtain a position where I can apply acquired skills and knowledge, working in a team environment there by condition growing and contributing to maintain the objective of organization. To take my organization and myself greater heights through my commitment, sincerity, adaptability and versatility. Resourceful reporting analysis professional well-versed in the creation of data collection techniques and guidelines. Pursuing a role in which a resourceful nature and industry knowledge will be highly utilized.

Dynamic professional with a proven track record at EXL Services Pvt Ltd, excelling in leadership and audit management. I developed operational strategies that enhanced efficiency and improved customer satisfaction. Recognized for identifying process improvements, driving results, and fostering team collaboration to achieve business objectives.

Staff/Principal Software Engineer with 9+ years building cloud-native, scalable platforms in Java, Spring Boot, microservices, REST, and distributed systems. Led modernization from monoliths to microservices serving 2M+ users, boosting report performance 40%, cutting downtime 30%, and accelerating releases 50% via CI/CD and end-to-end observability. Deep expertise in API design, event-driven architectures, data integration/analytics, and enterprise security (OAuth2, JWT, SSO, RBAC). Cloud and DevOps across AWS/Azure/GCP, Docker/Kubernetes and Terraform/Cloud Formation. Known for driving adoption (+60%), reliability (+80%), and fast resolution of critical issues; seeking a Principal Software Engineer role to lead architecture, scale, and measurable business outcomes.

Diligent Senior Medical Coder with comprehensive expertise in medical coding and documentation. Successfully implemented coding accuracy initiatives that enhanced billing processes and compliance. Demonstrated proficiency in ICD-10 ensuring precise and efficient coding practices.

Dynamic People Leader with over 9 years of experience enhancing organizational performance through operational efficiency and talent development. Expertise in leading cross-functional teams, building stakeholder partnerships, and utilizing data analytics to drive strategic initiatives. Proven track record of translating enterprise objectives into actionable plans that consistently exceed targets and foster long-term growth.

The roles and responsibilities of Subject Matter Expert /Operations Lead entail overseeing and managing the team, ensuring that every member works to their fullest potential and delivers their assigned tasks with the highest proficiency. The duties of a leader also involve setting goals, assigning tasks, providing direction, coaching the team members and resolving conflicts.

- A.I. SaaS Start-Up experience. Focus on the global market expansion. - Define the sale process (BD, pre-sales, inside sales, channel sales, key account sales, customer support/consultancy). Build a sales machine pipeline. - Experience in B2C and B2B. Use Martech and drive growth across the funnel from acquisition/conversion/retention. - Identified product gaps and cross-communicated with team leads. Drive feature implementation to shorten product time to market. -Initiated and developed new partner relationships, providing strategic alliances/ business opportunities in the global market.

A prospective career which would provide mean opportunity to devote my abilities for becoming a successful & result oriented person in your concern for longer commitments.
To use my diverse background with innovative ideas to obtain a challenging career in your organization.

NISM Anti-Money Laundering Certified Banking/NBFC and Compliance Experience with 6+ years in Document Verification,Meticulous attention to detail,Loan Disbursement,Customer Engagement And Risk Evaluation Of Prospective Customers.

Shubham V Nikam

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