SHUBHANGI TRIPATHI
Bengaluru
Summary
Senior Accounts Receivable and Order-to-Cash professional with over 7 years of expertise in AR, Collections, Credit Management, Cash Application, and Reconciliations. Currently leading a 6-member team at Accenture, demonstrating strong leadership and problem-solving skills. Proven track record in managing escalations, implementing KPIs, and fostering continuous improvement initiatives.
Overview
9
9
years of professional experience
Work History
Team Leader – Order to Cash / Accounts Receivable
Accenture
Bengaluru
12.2020 - Current
- Lead 6-member AR/O2C team handling 500+ US & UK region customers
- Act as escalation point for complex disputes and high-risk accounts
- Apply KPIs (DSO, aging) to drive decisions and performance
- Drive controllership and continuous improvement initiatives
- Conducted regular team meetings to address challenges and share updates.
- Delegated daily tasks to team members to optimize group productivity.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
Analyst – Accounts Receivable / R2R
EXL
09.2018 - 12.2020
- Managed invoicing, collections, credit memos, and cash application
- Performed reconciliations and month-end close
A/R Process Associate
HCL Tech
Lucknow
04.2017 - 08.2018
Reviewed and analyzed global reimbursement cases to ensure compliance with international laws.
Managed complex global reimbursement engagements, enhancing operational efficiency.
Processed and disbursed payments in accordance with established policies.
Education
Bachelor of Commerce (B.Com) -
Lucknow University
Skills
- Order to cash and collections
- Cash application
- Dispute resolution
- Aging management
- Process improvement
- Team leadership
Affiliations
Quarterly Town Hall
Timeline
Team Leader – Order to Cash / Accounts Receivable
Accenture
12.2020 - Current
Analyst – Accounts Receivable / R2R
EXL
09.2018 - 12.2020
A/R Process Associate
HCL Tech
04.2017 - 08.2018
Bachelor of Commerce (B.Com) -
Lucknow University