Shubhanshu Sharma
Mumbai
Summary
Results-oriented Program Manager enthusiastic about taking on new challenges. Successful at developing innovative strategies to capitalize on dynamic market conditions. Strategic planner and clear communicator with an adaptable approach.
Overview
4
4
years of professional experience
Work History
Program Manager
IDFC FIRST Bank
Mumbai
09.2022 - Current
- OEM Relationship: Managed key relationships as a Program Manager with HMSI (Honda Motorcycle and Scooters India), Yamaha, OLA Electric, and Piaggio. Planned and executed strategies that resulted in consistent business growth.
- 1. HMSI - Set up processes to monitor business contributions at the regional level. Consistent intervention in the structural offerings, along with the disruptions in the customer offerings, strengthened the business partnership and ensured IDFC was the top performer for the OEM.
- 2. OLA Electric has consistently been the top and preferred financier for OLA Electric since inception, holding a share of over 35% of the overall retail. Also, I managed and maintained the DIY digital journey.
- 3. Yamaha executed a model-based strategy and worked closely with the business team, which resulted in 100% growth (YoY) in business volume, as well as our penetration for the OEM.
- 4. Flipkart - Onboarded and set up SOP around the process for onboarding customers digitally via the Flipkart mobile application. Currently, working on the journey revamp along with the Tech, Ops and Credit teams.
- Direct Business: Handled direct business, such as the Branch/Liability channel, along with alternate digital channels. Coordinated activities, worked alongside marketing, and increased sourcing touch points for direct business and alternate digital channels such as Bikedekho and Bikewale. Understood customer buying patterns and preferences across regions, which helped in consistent business growth month on month.
Sales Manager
IDFC FIRST Bank
Ahmedabad
08.2021 - Current
- Worked as a sales manager in Ahmedabad location in pre-owned two wheeler vertical. Achieved monthly targets consistently while also maintaining portfolio quality. Scaled up business by more than 200% within a period of 1 year - which was the highest in the region.
Education
High School Diploma -
Kendriya Vidyalaya
Shimla05-2014
Accomplishments
- Got recognized as one of the top employee in the department during the annual rewards and recognition ceremony
Languages
English
Proficient (C2)
C2
Hindi
Native
Native
Timeline
Program Manager
IDFC FIRST Bank
09.2022 - Current
Sales Manager
IDFC FIRST Bank
08.2021 - Current
High School Diploma -
Kendriya Vidyalaya
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