SHUBHRA MAHAJAN
Sr. Project Manager
New Delhi
Summary
Results-oriented Project Management professional with extensive experience driving strategic programs and implementing innovative solutions. Demonstrated expertise in implementing PMO best practices to streamline processes and enhance overall efficiency. Proven ability to deliver complex projects within budget and timelines, thereby maximizing ROI for stakeholders. Skilled in fostering cross-functional collaboration and developing high-performance teams. Dedicated to driving continuous improvement and aligning projects with organizational goals.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Sr. Project Manager
Optum Global Advantage
08.2022 - Current
- Leading Clinical Data Automation (CDA) program for Optum Rx Specialty Pharmacy, managing a budget of $1.6M with projected benefit of $2.3M annually
- Demonstrated extensive knowledge of project management methodologies and processes
- Coordinated with stakeholders, vendors, and other project team members to ensure projects are delivered on time and within budget
- Developed and implemented effective project plans, risk management plans, and change management plans
- Established and maintained project reporting and communication protocols
- Established and maintained relationships with clients, vendors, and internal teams to ensure successful project completion
- Effectively identified and mitigated project risks
PMO Lead
IBM India Pvt. Ltd.
09.2009 - 07.2022
- Led a high-performing team of project management officers (PMOs) and project coordinators, overseeing multiple projects
- Provided project office support for Transition & Transformation (T&T) programs
- Managed program governance, plan management, core management, finance management, and resource management
- Developed and implemented various management systems and processes
Transition Manager
IBM India Pvt. Ltd.
01.2015 - 02.2017
- Successfully transitioned five accounts
- Managed transition documentation, resource hiring, and conducted knowledge transfer
- Ensured go-live readiness and compliance activities
Transformation Manager
IBM India Pvt. Ltd.
06.2014 - 12.2014
- Managed ROW Tools Transformation project for the APAC region
- Coordinated technical changes and prepared customer presentations
Project Management Office
IBM India Pvt. Ltd.
02.2011 - 05.2014
- Handled claim and expense management, invoicing, contract maintenance, and project logs
- Prepared project change requests and managed onboarding processes
Procurement Analyst
IBM India Pvt. Ltd.
09.2009 - 01.2011
- Analyzed procurement requests and sourced quotes from vendors
- Assisted in setting up vendor agreements and managed software licenses
Education
MBA - HR & IR
IIMM
01.2004 - 01.2006
Bachelor of Arts -
Delhi University
04.2001 - 04.2004
Skills
- Project and Program Management
- People Management
- AI & ML
- Cross-functional Collaboration
- Scope management
- Change Management
- Stakeholder Management
- Strategic Planning and Implementation
- Budget and Financial Management
- Vendor Management
- Client relationship management
Certification
Project Management Professional (PMP)
Timeline
Sr. Project Manager
Optum Global Advantage
08.2022 - Current
Transition Manager
IBM India Pvt. Ltd.
01.2015 - 02.2017
Transformation Manager
IBM India Pvt. Ltd.
06.2014 - 12.2014
Project Management Office
IBM India Pvt. Ltd.
02.2011 - 05.2014
PMO Lead
IBM India Pvt. Ltd.
09.2009 - 07.2022
Procurement Analyst
IBM India Pvt. Ltd.
09.2009 - 01.2011
MBA - HR & IR
IIMM
01.2004 - 01.2006
Bachelor of Arts -
Delhi University
04.2001 - 04.2004
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