Shuchi Jain
New Delhi
Summary
An HRCI certified accomplished Inclusion and Diversity Program Manager with a proven track record at Accenture Consulting and TATA Consultancy Services. Expert in stakeholder management and program management, I've effectively driven DEI initiatives, leading programs in Gender, PWD, LGBTQI space, enhancing cross-cultural collaboration. Achievements include leading to integrate DEI into core business strategies, showcasing a significant impact on organizational culture.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Inclusion and Diversity Program Manager
Accenture Consulting
New Delhi
10.2021 - Current
- My Voice Matters score (annual engagement survey score) moved from 75% to 82% from FY23 to FY24 while partnering for the Consulting entity in India as a DEI partner
- Providing advisory, strategy and execution on the DEI strategy to achieve business goals
- Design, plan and roll out initiatives in space of women, men, Persons with Disabilities, Caregivers and LGBTQI+ community
- Partner externally with clients or vendors bringing in state-of-the-art knowledge and industry best practices
- Establish credibility and built trusted relationships with senior leaders to drive inclusive culture and engagement agenda
- Collaborate with global teams to embed DEI frameworks in recruitment, promotions and other talent management space
- Organize webinars to educate about diversity and inclusion topics
- Gender mix increased from 42.3% to 45.3% in 2 years | Analyze quantitative data for metrices like Gender mix; work with qualitative data to derive insights into people's voice
- Drive self-ID and allyship campaign to increase representation
- Conceptualize House of Women: women's network, engage and develop it end-to-end
- Celebrate international observances like Men's Day, Day of Persons with Disabilities, Women's Day, etc.
Corporate Diversity Officer
TATA Consultancy Services
New Delhi
01.2020 - 10.2021
- Drive DEI initiatives across continents and geographies for Gender, LGBTQ+, Parents, Persons with Disability, Diversity of Mind, Generation & Coaching
- Liaise with HRBPs to drive programs in geographies like Japan and India
- Manage end-to-end annual leadership program iExcel
- Manage inclusion-based learning space on global leadership program across time zones
- Work on award applications for TCS India
- Plan and implement engagement and development for a target audience; global celebrations like International Men's Day and Women's Day
- Offer creative solutions & ideas while planning programs
- Enrolled 10K+ members on TCS NOW (Network of Outstanding Women) - global women's network and engaged them
- Manage and analyse data to find insights for highlighting performance and/or course correction
- Manage communication for programs
HR Generalist
TATA Consultancy Services
New Delhi
07.2017 - 12.2019
- Drive employee engagement (end-to-end execution) after hiring
- Diversity and Inclusion PoC for the local office
- Support all administrative tasks related to employee relations, such as issuing letters, initiating background checks, addressing queries, etc.
- Coordinate and manage HR processes and shares tracker and status reports with business and team
- Process incentives for certain payouts
- Partner with business on HR-related support
- Handle grievances of all kinds, analyses them and takes necessary disciplinary action if required
- Facilitate seamless exit processes and conducts retention discussions
- Organize multiple engagement events and conducts PR activity for the same
- Carry out special projects (including presentations) and assignments as requested
Intern - Learning Executive
Continental AG
04.2016 - 06.2016
- Facilitate all training sessions for area managers, production managers including a flagship Leadership program by Dale Carnegie
- Create and evaluate tests for all shop floor trainees and certified them
- Perform Training Needs Identification and Analysis for all employees
- Evaluate and analyse training effectiveness using Kirkpatrick model
Education
MBA - Human Resources Management
Birla Institute of Management Technology
06-2017
Bachelor of Technology - Computer Science
Meerut Institute of Technology
06-2015
Skills
- Stakeholder management
- Program management
- Diversity strategy
- Training facilitation
- Employee engagement
- Cross-cultural collaboration
- Communication
- Data analysis
- Public speaking
- Mentoring
Certification
- HRCI - Diversity and Inclusion
Languages
Hindi
First Language
English
Proficient (C2)
C2
Affiliations
- Volunteering at Accenture to drive Sustainability agenda by teaching children and training the trainers
- Mentoring young women at Kshamata.org
- Volunteering at Reaching Out to manage backend activities of the non-profit
Accomplishments
- Diversity and Inclusion | Certified by HRCI
- Distinguished Toastmaster | Toastmasters International | Division Learning Chair, Area Director, President, Vice President -Education, Secretary | Apr 2018 - Jun 2021
- Have served for 4 years to various Toastmasters club across India to hone my public speaking and leadership skills and to see others grow through my guidance
- Won the highest educational award Distinguished Toastmaster, best Area Director Award, Samaritan Award among winning several contests
- Mentoring other Toastmasters
- Workplace Coach | Certified by TCS
References
References available upon request.
Timeline
Inclusion and Diversity Program Manager
Accenture Consulting
10.2021 - Current
Corporate Diversity Officer
TATA Consultancy Services
01.2020 - 10.2021
HR Generalist
TATA Consultancy Services
07.2017 - 12.2019
Intern - Learning Executive
Continental AG
04.2016 - 06.2016
MBA - Human Resources Management
Birla Institute of Management Technology
Bachelor of Technology - Computer Science
Meerut Institute of Technology