Summary
Overview
Work History
Education
Skills
Timeline
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Shuvam Dutta

Shuvam Dutta

Automation Consultant
Kolkata

Summary

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

6
6
years of professional experience

Work History

Specialist Business Analysis

LTIMindtree
01.2022 - Current
  • Worked with the Hyper Automation Team for one of the Largest FMCG companies worldwide.
  • Participated in the selection process for new automations, ensuring compatibility with organizational needs.
  • Provided ongoing support for automated systems, addressing user concerns and resolving technical problems promptly.
  • Enhanced production efficiency by implementing automation processes and reducing manual intervention.

Business Analyst

Ergode IT Services Pvt Ltd
01.2019 - 01.2022
  • Streamlined ecommerce operations by integrating efficient inventory management systems.
  • Boosted ecommerce sales by developing and implementing innovative digital marketing strategies.
  • Conducted market research to identify trends and opportunities for product expansion within the ecommerce space.

Transaction Risk Investigator

Amazon
03.2018 - 12.2019
  • Identified trends in fraudulent activities by analyzing large datasets, leading to the implementation of improved security measures.
  • Resolved disputes by processing refunds and debits to cardholders or merchants.
  • Conducted detailed investigations into complex cases, resulting in successful resolutions for both company and clients.

Education

Bachelor of Arts - English Literature

North Bengal St. Xaviers College
Jalpaiguri
04.2001 -

Skills

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Timeline

Specialist Business Analysis

LTIMindtree
01.2022 - Current

Business Analyst

Ergode IT Services Pvt Ltd
01.2019 - 01.2022

Transaction Risk Investigator

Amazon
03.2018 - 12.2019

Bachelor of Arts - English Literature

North Bengal St. Xaviers College
04.2001 -

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Shuvam DuttaAutomation Consultant