Shveta Sharma
Panipat
Summary
Dynamic TPA Coordinator at DEV EYE CARE, adept at enhancing patient care through effective operations management and staff training. Expert in claims processing and policy implementation, ensuring compliance and efficiency. Proven ability to foster communication between medical staff and patients, driving satisfaction and operational success.
Efficient TPA Coordinator known for high productivity and ability to complete tasks swiftly. Specialized in claims management, compliance monitoring, and relationship building with clients and vendors. Excel at communication, problem-solving, and time management, ensuring seamless operations in third-party administration environments.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
TPA Coordinator
DEV EYE CARE(HOSPITAL)
Panipat
04.2022 - Current
- Coordinated patient care activities and managed appointment schedules efficiently.
- Facilitated communication between medical staff and patients to ensure clarity.
- Maintained accurate records of patient interactions and treatment plans daily.
- Assisted in training new staff on operational procedures and systems.
- Processed insurance claims and verified patient eligibility for services promptly.
- Monitored daily operations within the TPA program to ensure compliance with established guidelines.
Education
2020 - Computer Networking
GLS COMPUTER CENTRE
03.2022 - 03.2026
IBL SENIOR SECONDARY SCHOOL
Panipat, IndiaSkills
- Technical documentation
- Staff management
- Policy implementation
- Operations management
- Database management
- Customer service
- Claims processing
- Policy administration
- Data analysis
Timeline
TPA Coordinator
DEV EYE CARE(HOSPITAL)
04.2022 - Current
2020 - Computer Networking
GLS COMPUTER CENTRE
03.2022 - 03.2026
IBL SENIOR SECONDARY SCHOOL