SHWETA KHULE
Thane
Summary
Responsible and ambitious professional with excellent time management ability. Organized and motivated employee able to apply time management and organizational skill in various environment. To obtain an financial position where I will be able to contribute my skill and knowledge to a company that will give me an opportunity to develop my career.
Overview
12
12
years of professional experience
Work History
KYC/AML Analyst
JP Morgan
05.2024 - Current
- Managed KYC accounts maintenance processes, overseeing the granting of the authorities and power
- Provided efficient solution for online access, enhancing the overall account management experience
- Applied expertise in utilizing Power of Attorney, inquiry form, privilege card forms, entry resolution, entry certificate of authorization and truest certificate
- Collaborated closely with cross-functional terms to ensure accurate entry resolution and authentication
- Prepared detailed report and documentation for internal audits and external regulatory bodies
- Managed high-volume data entry and maintenance of customer records, ensuring accuracy and confidentiality
- Managed request for adding full power, limited power and inquiry access
- Additionally, I issue business cards after validating important document like Power of Attorney, Entity Resolution
- Entity Certificate of Resolution and Trust Agreement
- I prioritize accuracy and compliance with regulation
Chargeback Specialist
TATA consultancy services
05.2018 - 05.2024
- Work on various stages of chargeback cycle as per process defined by VISA and Master com in line with timeline defined by VISA and Master com as failure to adhere to timeline may lead to forfeiture of dispute loss to the card issuer
- Maintain knowledge and understanding of the card industry, visa and master com and compliance requirements
- Validate and confirm the veracity of the documents shared under re-presentment by acquirer to validate cardholder to pursue the dispute
- Perform proper review and investigates disputed transaction by collecting sufficient information to explore every opportunity and identify recovery opportunity in order to mitigate losses
- Research credit card disputes and build dispute cases to recover funds for merchants using proprietary software
- Lesioning with customers and all network for accurate documentation and follow up for investigation of dispute
- Monitor disputed transactions for possible fraudulent activity
- Serve customers by resolving product and service problems
- Responsible for managing customer complaints of dispute and ensure maintain high quality of cases
- Additional Activity- Financial ticketing, Re-presentment cases, Paperless, Automation
Mortgage Closing Specialist
SLK group
03.2016 - 01.2018
- Prepare and verify all closing document in the file
- To performed assigned files within define TAT
- To performed function/audit as per checklist and instructions provided
- Ensure that all loan documentation is complete, accurate, verify and complies with the TRID guideline
- Worked on end to end closing- FHA/VA
- Review Title commitment, appraisal, credit report, validating closing condition, reviewing CD and all aspects of closing documents preparation
- Monitor the timely closing and scheduling of closing
- Review completed loan package for correctness and compliance which are ready for closing
Mortgage Loan Surviving Specialist
XL Dynamics
11.2014 - 10.2015
- Perform verification as per the process to determine authenticity of data
- Preparing dashboard reports
- Uploading documents to the Document Storage library with accurate reference labels / categories
- Following up on assignments and validation of the accuracy of action taken on assigned customer service or research tasks
- Processing / Posting/Auditing of Transactions in Systems
Business Development Executive
Thyrocare Tech Ltd
01.2013 - 07.2014
- Attend SMS, Email received from customers
- Maintaining fruitful relationship with existing customer and understand their needs
- To establish relation with clients
- Planning and overseeing new marketing initiatives
- Service feedback from client to maintain client satisfaction
- Contact client to informed about the new development in the company's new products and new tarrif
Education
B.COM(BBI) -
Mumbai University
04.2012
H.S.C -
Mumbai University
02.2009
MS-CIT -
04.2008
S.S.C -
Mumbai University
03.2007
Skills
Wealth management
KYC AML
US Mortgage
Data analysis
International chargeback
Disputes management
Computerknowledge
04/01/08 (1st class), 30 and 40 w.p.m., 30 w.p.m., Word, Excel, PowerPoint, Outlook
Strengthsandqualities
- Confident to take new tasks and responsibilities.
- Time management and decision making.
- Cheerful and supportive and willing to cooperate.
Personal Information
- Father's Name: Rau Ramu Redekar
- Mother's Name: Sunita Rau Redekar
- Husband's Name: Amit Khule
- Date of Birth: 08/25/91
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Languages
Marathi
First Language
English
Advanced
C1
Hindi
Advanced
C1
Timeline
KYC/AML Analyst
JP Morgan
05.2024 - Current
Chargeback Specialist
TATA consultancy services
05.2018 - 05.2024
Mortgage Closing Specialist
SLK group
03.2016 - 01.2018
Mortgage Loan Surviving Specialist
XL Dynamics
11.2014 - 10.2015
Business Development Executive
Thyrocare Tech Ltd
01.2013 - 07.2014
B.COM(BBI) -
Mumbai University
H.S.C -
Mumbai University
MS-CIT -
S.S.C -
Mumbai University