
Solutions-driven, Goal Oriented, passionate Program Manager of value adding programs fuelling growth, competitive advantage & transformative change for the business. Extensive experience into conceptualizing and execution of program vision from its inception to delivery, managing complex milestones with adapting to changes and shifting priorities. Lead international, cross-functional teams in delivering cutting edge technology solutions and products. Excellent leadership and communication skills coupled with fine-tuned analytical, interpersonal skills; proficient in displaying tenacity and diligence during challenging assignments.
12+ years of expansive experience in Information Technology and Business Transformation with Fortune 500 companies on a global scale.
Sr. Program Manager
o Lead initiatives driven by emerging technologies including identifying & analyzing preliminary business needs and business processes
o Identify and respond to business opportunities with solution, effort/price estimation and phase-wise delivery plan
o Evaluate data like competitive information, industry trends, and historical performance to develop future support plans
o Thought leadership/creative problem solving, including challenging the status quo and driving progressive improvement
o Designed Key Performance Indicators to analyse business drivers and enable better decision making for business executives
o Demonstrated digital thought leadership by publishing whitepapers on topics ranging from Blockchain in BMS industry to AI in BMS
o Lead and drive digitization initiatives
o Create new internal and external process improvements across multiple teams and functions
o Plan, monitor and manage risks for program execution
o Lead initiatives to develop AI as a Service solutions for JCI products
o Work cross functionally with stakeholders to ensure data-driven answers are provided and recommended
o Own the program delivery of AI Led solutions, focusing on end-to-end productization of AI Solutions
o Lead AI-Led business solutions & programs like
o Successful track record in designing, communicating, and managing change on a large-scale
Sr. Business Analyst/Financial Analyst
o Liaise between product owner, business sponsors, subject matter experts, experience designers, testers, and development groups to remove roadblocks and foster communication
o Project management, cost and effort estimation, change management, and creation of proposals for potential projects
o Expertise in competitor performance analysis and reporting for C-suit
o Assemble and summarize data to structure reports on financial status and risks
o Tracking of actual financial results in comparison with company forecasts
Business consultant managing product life cycle including but not limited to –
· Expertise in requirements gathering, business requirements and functional/non functional requirements documentation
· Experience in scope feasibility analysis and cost benefit analysis
· Produce and implement innovative business plans
· Lead Research & Analysis projects. Ability to generate and develop financial forecast in an accurate way
· Experience in data modelling and data analysis using MS Visio
· Supervised and monitored a team of business units. Ensure timely and accurate communication with project team throughout the life cycle of the project.
· Resource management for multiple programs
Business and Functional Analyst (Consultant)
· Scrum master for project execution
· Strong exposure in Card transaction processing
· BFSI – Banking & Payments Card Domain Knowledge
· Expertise in Web & Mobile applications in Card industry
· Experience in Process Modelling
· Expertise in requirements elicitation & analysis, detailed requirements design (Cases, user interfaces, report specifications, system to System interfaces), workflow design, functional (Application) testing
· Identify impacted Client Applications and provide solutions.
· Functional and Non-functional Requirement Documentation in form of Business Requirements Document (BRD), Functional Specifications (FSD), Activity Diagrams, Data Mapping, Interface Specifications
· Experience in working with Onshore-Offshore model
· Document training manuals and developed component specific help files to meet the needs of specific users
Digital Transformation
Strategic Planning
Reporting & Analytics
Stakeholder Management
Process Improvement & Optimization
PGP (AI for Leaders) from University of Texas Austin & Great Lakes Institute of Management (2021)
SAFe Agilist (Scaled Agile)
PGP (AI for Leaders) from University of Texas Austin & Great Lakes Institute of Management (2021)