Shweta Mishra
Ecommerce
Noida
Summary
E-Commerce Account Management Specialist with extensive experience in cataloguing operations, tele-calling setup, and handling multiple e-commerce platforms. Proven track record in optimizing listings, managing promotional campaigns, and enhancing customer experience across various marketplaces.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Amazon Marketplace Specialist
Muqeem & Brothers Pvt. Ltd.
3 2023 - Current
- Managed FBA shipments, including packing list and invoice for import & export to the USA
- Handled e-commerce platforms: Amazon USA, Amazon Canada, and the company's own website
- Performed listing and keyword optimization using Helium
- Created A+ content, brand stories, and vines for cataloguing
- Ran sponsored ads, lightning deals, PEDs, coupons, Amazon posts, and promotions
- Achieved 0% stranded inventory
- Managed image and video uploads.
Manager
E Commerce Tech Support Noida
09.2018 - 03.2023
- Built merchant acquisition strategies, cataloguing, and provided customer & seller support
- Managed accounts for multiple e-commerce platforms, including Ajio, Nykaa, Amazon.com, Amazon.in, Flipkart, Paytm Mall, Snapdeal, TATA Cliq, and Jiomart
- Handled healthcare platforms, dealing with clients like Truemeds, 1 Mg, Pharmeasy, and Netmeds
- Possessed knowledge of A+ content, campaign management, error troubleshooting, deals opt-in, CPC, and coupons module
- Experienced in cataloguing across platforms like ETSY and Ajio
- Knowledgeable about UPC code, GTIN exemption, and keyword management in listings.
Category Analyst
Shopclues.com
07.2017 - 09.2018
- Managed seller accounts across multiple categories
- Generated revenue through renewals and guided sellers about commissions
- Coordinated with category managers to ensure smooth commissions and onboarding
- Ran Adzone for sales boosting at CPC module
- Guided sellers about commission campaigns and best-selling categories.
SME
Policy Bazar
05.2015 - 01.2017
- Communicated regularly with the team for updates
- Met and exceeded daily or monthly targets and productivity goals
- Led a team of 8 executives
- Coordinated daily with managers and forwarded leads.
Education
Post Graduate -
IMT Ghaziabad
Ghaziabad, Uttar PradeshGraduate - undefined
MDU Rohtak
Rohtak, HaryanaHigher Secondary - undefined
Ryan International School (CBSE)
Secondary Education - English, Accounts, Mathematics
Shiksha Bharti Public School (CBSE)
Skills
- Advanced Communication
- Time management abilities
- Machinery Maintenance
- Analytical Skills
Personal Information
Passport Number: Yes
Travelling
I am passionate about traveling as it enriches my life through new cultural experiences, broadens my perspective, and enhances my adaptability and creativity.
Timeline
Manager
E Commerce Tech Support Noida
09.2018 - 03.2023
Category Analyst
Shopclues.com
07.2017 - 09.2018
SME
Policy Bazar
05.2015 - 01.2017
Amazon Marketplace Specialist
Muqeem & Brothers Pvt. Ltd.
3 2023 - Current
Post Graduate -
IMT Ghaziabad
Graduate - undefined
MDU Rohtak
Higher Secondary - undefined
Ryan International School (CBSE)
Secondary Education - English, Accounts, Mathematics
Shiksha Bharti Public School (CBSE)
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